Solved

After Crash in CME I cannot make outbound calls

Posted on 2011-03-09
4
518 Views
Last Modified: 2012-05-11
Hello Experts,

THe Cisco 2610XM CME crashed, after replacing the faulty part and restored the running-config. The problem we have now is that we cannot make outbound calls.

The IP phones register to the CME and we can listen the dial tone. After dialing nothing, we cannot make calls.  

I am not that familiar with CME configurations I am reading as fast as I can but I would be very grateful if somebody guide me with this problem.
0
Comment
Question by:anbant
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 34

Expert Comment

by:Istvan Kalmar
ID: 35091791
Hi,

what type of voice card do you have?
Did you tried to call your phones from outside? Some ISDN provider not allowing make outbound call untill you called it from outside!

Best regards,
Istvan
0
 
LVL 1

Author Comment

by:anbant
ID: 35091871
Hi Ikalmar,


There is a NM-HDV T1
with PVDM-12 (2)   +  VWIC-1MFT

yes we tried to call from outside,  I can heard that the phone is ringing but we lost the ring tones  the files with .raw extension that come with CME. I am reading about how to get these files.

I don't know that much about VOIP,  but this problem is making me learn :)
thanks,
an
0
 
LVL 1

Accepted Solution

by:
anbant earned 0 total points
ID: 35141258
We identified the problem, there was some lines missing in the PRI configuration (within running-config) after rewriting those lines the problem was solved.
Nothing to do with ringtones or CME software.
0
 
LVL 1

Author Closing Comment

by:anbant
ID: 35187524
We figure out the solution to the problem
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

So you think no one can listen in on your VOIP conversations, eh? Well... if you haven't setup Secure Real Time Transport (SRTP), your voice communications can be hacked into by just about anyone! First, let's talk about the intended audience for…
I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question