Solved

Certificate Error

Posted on 2011-03-09
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Last Modified: 2012-05-11
Hi there,

I have a user who does not have admin rights on their computer and is trying to go to a https web site.  When they go to the https address is comes up with a warning that the certificate does not match the site they are going to.  I have added the site to the trusted sites etc but still get the same problem and am at a loss as to what could be causing it.

When I go to the website(and I have admin rights), through the same internet connection, I don't get any errors.

I am at a loss as to what could be causing the problem.

Any help would be much appreciated.

thanks
Darren
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Question by:chimp153
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Expert Comment

by:Serge Fournier
ID: 35090046
certificates expire after 1 to 3 years (even thoses that poeple think are infinites)

most site dont even bother to renew them

then when you go to a site with an expired certificate, it does not mean it's really bad, it just mean they did not renew the certificate (or do not even know how to)

i usually press "go to the site anyway"
since it is still an https site, the connection is still encrypted for a safe trransaction

you cannot correct that, since it's a problem from the site

the fact that you can access it without a warning when you are admin, i do not know
cause i still get this warning when i am logged as admin...
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Author Comment

by:chimp153
ID: 35090052
Thanks for the info.  I viewed the certificate and it has not expired yet.  It still has another couple of years to go..

Do users need admin rights to be able to install certificates.  We are on a domain that apply GPO's but I have checked and I cannot see anything that prevents the installation of certificates.
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Expert Comment

by:Serge Fournier
ID: 35090074
what is the site you try to go?
i have a terminal server without admin rights i could do a test for ya and see if i get the warning being a normal user then chek my gpo also if i dont get any warning
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Author Comment

by:chimp153
ID: 35090078
the site is www.christiansuper.com.au

The you click on the employee link down the bottom right of the screen.  It redirects finally to another site aaspireweb...........etc..  Which is https.

thanks
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Accepted Solution

by:
Serge Fournier earned 500 total points
ID: 35090169
i get to the login part without any admin rights
and without any certificate warning

but i was using internet explorer 8 (tested on 32 bits and 64 bits)

upgrading internet explorer might be a solution but i dont know if you had a newer version on your computer or the same one

but i know that with a new version come with new pre-approved certificates (pretty sure)

so i would try:
reset all internet explorer setting on the computer (factory defaut, in option, advanced)
then if it did not work, upgrade to internet explorer 8 (free optional upgrade on windows update)
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