Solved

Dell Inspiron 1525 ram error

Posted on 2011-03-09
6
630 Views
Last Modified: 2012-05-11
when computer boots up in one ram slot works perfectly. When it boots with both ram chips in both slots i get a "STOP 0x0000008e" ERROR
so i try both ram chips in each different slot and it works fine but when together it doesn't.
the ram is 2GB 2Rx8 PC2-6400S-666-12 HYNIX (A)
2GB 2Rx8 PC2-6400S-666-12 HYNIX (B)
0
Comment
Question by:Angus_08
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 16

Expert Comment

by:sjklein42
ID: 35090647
Maybe there's only a problem when running the memory in DDR mode.

It still is probably a bad chip but hard to tell which one without another good one.
0
 

Author Comment

by:Angus_08
ID: 35090712
I have 2 ram chips and have tried them both seperately in each slot... it works fine when only one is in either slot but when both chips are in the 2 slots it gives me the STOP ERROR above and restarts.
0
 
LVL 16

Accepted Solution

by:
sjklein42 earned 500 total points
ID: 35090752
When both memory chips are installed they are running in DDR mode (essentially doubling the memory bandwidth).  My guess is that it is ok when they run in non-DDR (slow) mode, but one of the chips can't handle DDR mode.  So it will only fail when both chips are plugged in, but we can't tell which chip is bad.

This is a likely explanation for why it only fails with both chips installed.

But not easy to test without a spare good chip to swap with.
0
Turn Insights into Action

Communication across every corner of your business is essential to increase the velocity of your application delivery and support pipeline. Automate, standardize, and contextualize your communication processes with xMatters.

 
LVL 3

Expert Comment

by:supermandaddy
ID: 35090768
Sounds like of course both RAM are good and working.....only thing I can think from the testing you have done so far is it has to be software related....if you have system restore enabled you may want to boot to safe mode and restore to when it was working last.

If no system restore is being used then a MEMTEST would be the first route and you may be looking at a backup and then reinstall OS.....GL

Let me know if safe mode boot is working also....if it does you might be able to use a bsod viewer to see if a driver or software is causing the issues
0
 

Author Comment

by:Angus_08
ID: 35091087
Hello There Its a Fresh install done mem test it came back good tested single chip
0
 
LVL 3

Expert Comment

by:supermandaddy
ID: 35091116
Are you able to boot to a safe mode.  I have had a few dells have some issues after the install of the roxio software that comes with them.   If you have that installed, uninstall it from safe mode or with a single ram installed and reboot with both installed and see if it helps.
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question