Solved

Dell Inspiron 1525 ram error

Posted on 2011-03-09
6
617 Views
Last Modified: 2012-05-11
when computer boots up in one ram slot works perfectly. When it boots with both ram chips in both slots i get a "STOP 0x0000008e" ERROR
so i try both ram chips in each different slot and it works fine but when together it doesn't.
the ram is 2GB 2Rx8 PC2-6400S-666-12 HYNIX (A)
2GB 2Rx8 PC2-6400S-666-12 HYNIX (B)
0
Comment
Question by:Angus_08
  • 2
  • 2
  • 2
6 Comments
 
LVL 16

Expert Comment

by:sjklein42
ID: 35090647
Maybe there's only a problem when running the memory in DDR mode.

It still is probably a bad chip but hard to tell which one without another good one.
0
 

Author Comment

by:Angus_08
ID: 35090712
I have 2 ram chips and have tried them both seperately in each slot... it works fine when only one is in either slot but when both chips are in the 2 slots it gives me the STOP ERROR above and restarts.
0
 
LVL 16

Accepted Solution

by:
sjklein42 earned 500 total points
ID: 35090752
When both memory chips are installed they are running in DDR mode (essentially doubling the memory bandwidth).  My guess is that it is ok when they run in non-DDR (slow) mode, but one of the chips can't handle DDR mode.  So it will only fail when both chips are plugged in, but we can't tell which chip is bad.

This is a likely explanation for why it only fails with both chips installed.

But not easy to test without a spare good chip to swap with.
0
Network it in WD Red

There's an industry-leading WD Red drive for every compatible NAS system to help fulfill your data storage needs. With drives up to 8TB, WD Red offers a wide array of solutions for customers looking to build the biggest, best-performing NAS storage solution.  

 
LVL 3

Expert Comment

by:supermandaddy
ID: 35090768
Sounds like of course both RAM are good and working.....only thing I can think from the testing you have done so far is it has to be software related....if you have system restore enabled you may want to boot to safe mode and restore to when it was working last.

If no system restore is being used then a MEMTEST would be the first route and you may be looking at a backup and then reinstall OS.....GL

Let me know if safe mode boot is working also....if it does you might be able to use a bsod viewer to see if a driver or software is causing the issues
0
 

Author Comment

by:Angus_08
ID: 35091087
Hello There Its a Fresh install done mem test it came back good tested single chip
0
 
LVL 3

Expert Comment

by:supermandaddy
ID: 35091116
Are you able to boot to a safe mode.  I have had a few dells have some issues after the install of the roxio software that comes with them.   If you have that installed, uninstall it from safe mode or with a single ram installed and reboot with both installed and see if it helps.
0

Featured Post

New My Cloud Pro Series - organize everything!

With space to keep virtually everything, the My Cloud Pro Series offers your team the network storage to edit, save and share production files from anywhere with an internet connection. Compatible with both Mac and PC, you're able to protect your content regardless of OS.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When I work on a laptop, the first thing I always check is for proper voltage output. Many times I have had customers bring only their laptop in and think their battery is bad - then  I plug in my universal adapter and the battery charges fine. …
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now