BSOD: Stop: 0x0000003B Win32K.SYS

have you got any avg scanner/firewall installed? please uninstall and check it up

Try uninstalling and hiding the KB2393802 update.

More info and links here:

https://www.experts-exchange.com/questions/26818843/update-windows-XP-on-HP-laptop-6540b.html

I don't have AVG and i am running windows 7 not windows XP

KB2393802 is doing strange things to W7, also. Can't hurt to try it.

Googling KB2393802 shows it causes various issues:

http://www.google.com/#sclient=psy&hl=en&site=&source=hp&q=KB2393802&aq=&aqi=&aql=&oq=&pbx=1&bav=on.2,or.&fp=bfd1057040a6822d

Thank you ded9!! How can I tell All the dumps point to RemoteDesktopM  process? and this has anything to do with display driver? Can you tell me how do I tell from the dump?

You will have to debug the dump files...but right now did you check the device manager for display driver, any networking software(which install a mirror display driver)  and did you monitor the computer in VGA mode for a day.

Have you done this.


Ded9

there was a mirror display driver from logmein , i have uninstalled it. But i just got another bluse screen, I believe it's different from the last one. From my understanding I always read the check bug code and the caused by driver. Is this enough info to know the cause? what else do i need to look into in dump file? in this dump file, the bug check code is 0x0000003b, caused by driver nwifi.sys
does it mean the wireless driver crashed it, that's enough to know?
032011-49779-01.dmp

Will do.... but are you sayign there is nothing to do with wireless driver??? as it says : caused by driver nwifi.sys ......

You can even try to rename the driver  or disable it.
nwifi.sys



Ded9

not complete solution