Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

What is the KB number & name of the Windows recent 7 update that has been causing blue screens?

Posted on 2011-03-09
3
Medium Priority
?
592 Views
Last Modified: 2012-05-11
What is the KB number & name (if possible) of the recent  Windows 7 update that has been causing Windows 7 operating systems to blue screen?

Someone told me about this problem and how he had to boot into safe mode to uninstall this Windows 7 update that just got installed on his laptop on Tuesday.

Otherwise, your computer will continue to blue screen every time that it tries to boot up.

However, he wasn’t able to tell me what the KB number or name of this update was.

Several of the customers who I support have reported this issue to me.

I need to know the KB number & hopefully the exact name of this Windows update so that I can uninstall it.
0
Comment
Question by:Knowledgeable
  • 3
3 Comments
 
LVL 32

Assisted Solution

by:_
_ earned 2000 total points
ID: 35091846
I think it was  KB2393802, but I need to check.
0
 
LVL 32

Accepted Solution

by:
_ earned 2000 total points
ID: 35091872
Yeap, that should be it.  Doing strange thing to W7 and XP, but only on some machines.

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Q_26818843.html
0
 
LVL 32

Expert Comment

by:_
ID: 35143477
Thank you much.    : )
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question