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Microsoft Office 2010 Installation Problem

Posted on 2011-03-09
5
494 Views
Last Modified: 2012-08-14
I am trying to install Microsoft Office 2010 on Windows XP machine but fails.
Uninstalled office 2007 completely and ran Microsoft Installation Cleanup Utility but it still doesn't work. It looks it finishes installation but it rolls back at the end of it.

There is an error log as below.

Microsoft Office Professional Plus 2010 - Update '{DFCD700E-A6B8-44A1-8F02-236D1F3D74E9}' could not be installed. Error code 1603

I googled and tried what other people suggested but none of the worked.
Any idea how to fix this problem?

Thanks.
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Comment
Question by:InformationServices
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5 Comments
 
LVL 9

Expert Comment

by:dj0rbit
ID: 35092227
Do you have windows XP SP3 installed? If not, you'll need that to complete the install
0
 

Author Comment

by:InformationServices
ID: 35100662
It is XP SP3 installed.
0
 

Expert Comment

by:pss_it
ID: 35817517
Give this a try:

http://social.technet.microsoft.com/Forums/en-US/officesetupdeploy/thread/8c8d9781-bc28-4833-bd66-9333432d0e31/

The author experienced the issue on a Win7x86 PC. I experienced the issue on a WinXP SP3 PC so I think this error happens regardless of what OS you have
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Accepted Solution

by:
InformationServices earned 0 total points
ID: 35920194
Thanks for these ideas. We eneded up rebuilding the machine to get around the problem so until we see the same issue I won't be able to test some of these solutions.
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Author Closing Comment

by:InformationServices
ID: 35951042
Last resort. I'd recommend trying some of the other ideas to solve this first.
0

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