Solved

Public Folder suddenly not working for Outlook 2010 with Exchange 2010

Posted on 2011-03-10
8
1,193 Views
Last Modified: 2012-05-11
Out of the blue, my Outlook clients no longer can access their Public Folder.
The error is
"The set of folders cannot be opened. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance"

Mailbox is working fine only Public Folder cannot be accessed. However, using OWA to access Public Folder is okay. I've rebooted the CAS server but to no avail.
Any ideas?
0
Comment
Question by:frukeus
  • 5
  • 3
8 Comments
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35093697
Your not in a mixed environment? Is it pure Exchange 2010?

Do all users receive this error or only a few?
0
 
LVL 1

Author Comment

by:frukeus
ID: 35093839
Is a mixed environment, upgraded from Exchange 2003 but all mailboxes and public folders currently running on Exchange 2010.

All users received the same error.

Eventually, managed to resolve the problem by rebooting the mailbox server on which the Public Folder database resides. The mailbox DAG database was working perfectly okay on this mailbox server though. I had to move the active copy of the mailbox database to the other DAG node, reboot and move it back.

Still no idea why Public Folder encountered the error.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35093872
Public Folders cannot be part of a DAG so it would need to be replicated to both servers if you wanted to make it available.
0
 
LVL 1

Author Comment

by:frukeus
ID: 35093916
Yes, the Public Folder resides on one of the DAG node is replicated to all my other DAG nodes and previous Exchange 2003 servers, but is not part of the DAG.
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 74

Expert Comment

by:Glen Knight
ID: 35093946
But it's working now?

I can only suggest that there is something wrong with your replication, you may want to have a look at: http://technet.microsoft.com/en-us/library/bb629523.aspx
0
 
LVL 1

Author Comment

by:frukeus
ID: 35126857
I wasn't getting any errors on the replication. It was working fine before the error and after the reboot. Found a similar post that required reboot for Public Folder mailbox server to work.

http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/e7f4403a-e5e2-4e8a-894b-2d7027281407/
0
 
LVL 1

Accepted Solution

by:
frukeus earned 0 total points
ID: 35238515
I've recently encounter the same problem on another Public Folder that resides on a seperate mailbox.
The mailbox server has to be rebooted for the Public Folder to work on Outlook 2010.
Strange thing is when the PF cannot be accessed by Outlook, OWA can open the PF without any issues.

A reboot sorted out the Outlook issue.
0
 
LVL 1

Author Closing Comment

by:frukeus
ID: 35872802
Reboot of the mailbox server hosting the PF
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

943 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now