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citrix licenses

Posted on 2011-03-10
Medium Priority
Last Modified: 2012-05-11
I want to do a migration on my citrix server, but I'm having trouble finding my license. I believe it was a license file. it's installed on my current citrix presentation server. is there a way to get the file off my current server? what is the format for a citrix license file?
Question by:knfitz
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LVL 37

Expert Comment

by:Carl Webster
ID: 35095055
The file contains encrypted data so you cannot manually recreate it.

The location is in c:\program files\citrix\Licensing\MyFile and has a .LIC extension.

The hostname in the license file is case sensitive.  You can move it to another server with the same name OR go to and enter the login info for the account used to generate the original license file.  Once logged in you can return and download a new license file with a new host name.

On the server you want to move the license stuff to, at a command prompt type in hostname and record the hostname exactly as shown.  That is what you will need to enter when you download a new license file.

Author Comment

ID: 35095092
my login was used by it staff 2 teams ago so no one knows what it is. I also am not able to get support because of how old my version is and how long the maintenance agreement has been lapsed. I'm ok with using the same computer name. so you're saying, if I copy the file from that location to my new server and reboot, then it will work as long as my new server has the same pc name?
LVL 37

Expert Comment

by:Carl Webster
ID: 35095192
Same name, is resolvable by NetBIOS and FQDN and reachable by the servers needing a license.

Author Comment

ID: 35095215
so it needs to be the same pc name and the same domain member?
LVL 37

Accepted Solution

Carl Webster earned 2000 total points
ID: 35095236
needs to match exactly what you currently have working.

On the old server, type in hostname.  The new server mus match exactly or the license file will not work.

i.e.  servername is NOT the same as ServerName

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