Cisco ASA 5505 Not Booting after updating
Last night I updated 2x files on my ASA5505
The files updated were:
Asa841-k8
Asdm-641
It wasn’t until I rebooted the ASA5505 that I got the issue.
Basically when I connect up a console cable I see it boot up but it just sticks on the Loading disk0:/asa841-k8.bin... Booting...
But it gets no further just seems to hang for 5 minutes approx then recycles through the whole process again.
The image I used before should still be on the ASA as I didn’t delete anything.
Disk0:/asa831-k8.bin
Can anyone help me in simple steps on what I need to do it get it back to a working state
Is there a command I can run from Rommon to edit the boot image to use the old .bin file
I have tried various things but don’t know what I am really doing
I have copied below the text displayed from connecting up the console cable
Launching BootLoader...
Boot configuration file contains 1 entry.
Loading disk0:/asa841-k8.bin... Booting...
Platform ASA5505
Loading...
IO memory blocks requested from bigphys 32bit: 9672
CISCO SYSTEMS
Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45
Low Memory: 632 KB
High Memory: 507 MB
PCI Device Table.
Bus Dev Func VendID DevID Class Irq
00 01 00 1022 2080 Host Bridge
00 01 02 1022 2082 Chipset En/Decrypt 11
00 0C 00 1148 4320 Ethernet 11
00 0D 00 177D 0003 Network En/Decrypt 10
00 0F 00 1022 2090 ISA Bridge
00 0F 02 1022 2092 IDE Controller
00 0F 03 1022 2093 Audio 10
00 0F 04 1022 2094 Serial Bus 9
00 0F 05 1022 2095 Serial Bus 9
Evaluating BIOS Options ...
Launch BIOS Extension to setup ROMMON
Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008
Platform ASA5505
Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.
Boot interrupted.
Ethernet0/0
MAC Address: 1cdf.0f5c.61e7
Link is DOWN
Use ? for help.
rommon #0>
The files updated were:
Asa841-k8
Asdm-641
It wasn’t until I rebooted the ASA5505 that I got the issue.
Basically when I connect up a console cable I see it boot up but it just sticks on the Loading disk0:/asa841-k8.bin... Booting...
But it gets no further just seems to hang for 5 minutes approx then recycles through the whole process again.
The image I used before should still be on the ASA as I didn’t delete anything.
Disk0:/asa831-k8.bin
Can anyone help me in simple steps on what I need to do it get it back to a working state
Is there a command I can run from Rommon to edit the boot image to use the old .bin file
I have tried various things but don’t know what I am really doing
I have copied below the text displayed from connecting up the console cable
Launching BootLoader...
Boot configuration file contains 1 entry.
Loading disk0:/asa841-k8.bin... Booting...
Platform ASA5505
Loading...
IO memory blocks requested from bigphys 32bit: 9672
CISCO SYSTEMS
Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45
Low Memory: 632 KB
High Memory: 507 MB
PCI Device Table.
Bus Dev Func VendID DevID Class Irq
00 01 00 1022 2080 Host Bridge
00 01 02 1022 2082 Chipset En/Decrypt 11
00 0C 00 1148 4320 Ethernet 11
00 0D 00 177D 0003 Network En/Decrypt 10
00 0F 00 1022 2090 ISA Bridge
00 0F 02 1022 2092 IDE Controller
00 0F 03 1022 2093 Audio 10
00 0F 04 1022 2094 Serial Bus 9
00 0F 05 1022 2095 Serial Bus 9
Evaluating BIOS Options ...
Launch BIOS Extension to setup ROMMON
Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008
Platform ASA5505
Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.
Boot interrupted.
Ethernet0/0
MAC Address: 1cdf.0f5c.61e7
Link is DOWN
Use ? for help.
rommon #0>
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Going from memory here, try "delete flash:/<filename>".
On routers, you can to a 'tftpdnld -r' from rommon to download an image from a tftp server and boot from it without ever copying it to flash. Not sure if the ASA supports that command or not.... but you can try it also.
On routers, you can to a 'tftpdnld -r' from rommon to download an image from a tftp server and boot from it without ever copying it to flash. Not sure if the ASA supports that command or not.... but you can try it also.
- Mike speaks the truth - sheesh when did 8.4 come out! I had enuf problems with 8.3 :(
ASKER
ok I have tried the command as suggested from the rommon #0> prompt
rommon #0> delete flash: / asa841-k8.bin
invalid or incorrect command. Use 'help' for help
What am I doing wrong
rommon #0> delete flash: / asa841-k8.bin
invalid or incorrect command. Use 'help' for help
What am I doing wrong
please try before "dir"
ASKER
sorry not sure what you mean please explain
I think ikalmar means to try using 'dir flash:".
I was going by memory, so I guess I'm wrong there.... I'll have to look it up for you.
I was going by memory, so I guess I'm wrong there.... I'll have to look it up for you.
Grabbed this from the ROMMON reference:
Erasing the Flash File System
Step 1 Connect to the adaptive security appliance console port according to the instructions in "Accessing the Command-Line Interface" section on page 2-2.
Step 2 Power off the adaptive security appliance, and then power it on.
Step 3 During startup, press the Escape key when you are prompted to enter ROMMON mode.
Step 4 To erase the file system, enter the erase command, which overwrites all files and erases the file system, including hidden system files.
rommon #1> erase [disk0: | disk1: | flash:]
You can try "erase flash:/asa841-k8.bin". If you don't have a backup of your system, certs, etc... I wouldn't recommend erasing the whole File system.
Erasing the Flash File System
Step 1 Connect to the adaptive security appliance console port according to the instructions in "Accessing the Command-Line Interface" section on page 2-2.
Step 2 Power off the adaptive security appliance, and then power it on.
Step 3 During startup, press the Escape key when you are prompted to enter ROMMON mode.
Step 4 To erase the file system, enter the erase command, which overwrites all files and erases the file system, including hidden system files.
rommon #1> erase [disk0: | disk1: | flash:]
You can try "erase flash:/asa841-k8.bin". If you don't have a backup of your system, certs, etc... I wouldn't recommend erasing the whole File system.
ASKER
Sorry for the late reply we had a family death which we needed to attend
Thanks for the response I am going to try this this afternoon and let you all know fingers crossed
Thanks for the response I am going to try this this afternoon and let you all know fingers crossed
ASKER
ok I have tried the command from the rommon prompt
rommon #0> erase flash:/asa841-k8.bin
This is what I got back
Invalid command arguments
erase <arg>
Erase storage media, Valid <arg> for this platform:
disk0: - erase this device
all. - erase all devices listed above
rommon #0>
I just need the command to delete the specific file asa841-k8.bin
rommon #0> erase flash:/asa841-k8.bin
This is what I got back
Invalid command arguments
erase <arg>
Erase storage media, Valid <arg> for this platform:
disk0: - erase this device
all. - erase all devices listed above
rommon #0>
I just need the command to delete the specific file asa841-k8.bin
ASKER
I have also just tried the command
CISCO SYSTEMS
Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45
Low Memory: 632 KB
High Memory: 507 MB
PCI Device Table.
Bus Dev Func VendID DevID Class Irq
00 01 00 1022 2080 Host Bridge
00 01 02 1022 2082 Chipset En/Decrypt 11
00 0C 00 1148 4320 Ethernet 11
00 0D 00 177D 0003 Network En/Decrypt 10
00 0F 00 1022 2090 ISA Bridge
00 0F 02 1022 2092 IDE Controller
00 0F 03 1022 2093 Audio 10
00 0F 04 1022 2094 Serial Bus 9
00 0F 05 1022 2095 Serial Bus 9
Evaluating BIOS Options ...
Launch BIOS Extension to setup ROMMON
Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008
Platform ASA5505
Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.
Boot interrupted.
Ethernet0/0
MAC Address: 1cdf.0f5c.61e7
Link is DOWN
Use ? for help.
rommon #0> erase flash:/asa841-k8.bin
Invalid command arguments
erase <arg>
Erase storage media, valid <arg> for this platform:
disk0: - erase this device
all - erase all devices listed above
rommon #0> dir flash:
Invalid or incorrect command. Use 'help' for help.
rommon #0> dir flash0:
Invalid or incorrect command. Use 'help' for help.
rommon #0> erase disk0:/asa841-k8.bin
Invalid command arguments
erase <arg>
Erase storage media, valid <arg> for this platform:
disk0: - erase this device
all - erase all devices listed above
rommon #0>
CISCO SYSTEMS
Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45
Low Memory: 632 KB
High Memory: 507 MB
PCI Device Table.
Bus Dev Func VendID DevID Class Irq
00 01 00 1022 2080 Host Bridge
00 01 02 1022 2082 Chipset En/Decrypt 11
00 0C 00 1148 4320 Ethernet 11
00 0D 00 177D 0003 Network En/Decrypt 10
00 0F 00 1022 2090 ISA Bridge
00 0F 02 1022 2092 IDE Controller
00 0F 03 1022 2093 Audio 10
00 0F 04 1022 2094 Serial Bus 9
00 0F 05 1022 2095 Serial Bus 9
Evaluating BIOS Options ...
Launch BIOS Extension to setup ROMMON
Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008
Platform ASA5505
Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.
Boot interrupted.
Ethernet0/0
MAC Address: 1cdf.0f5c.61e7
Link is DOWN
Use ? for help.
rommon #0> erase flash:/asa841-k8.bin
Invalid command arguments
erase <arg>
Erase storage media, valid <arg> for this platform:
disk0: - erase this device
all - erase all devices listed above
rommon #0> dir flash:
Invalid or incorrect command. Use 'help' for help.
rommon #0> dir flash0:
Invalid or incorrect command. Use 'help' for help.
rommon #0> erase disk0:/asa841-k8.bin
Invalid command arguments
erase <arg>
Erase storage media, valid <arg> for this platform:
disk0: - erase this device
all - erase all devices listed above
rommon #0>
I don't have an ASA that I can throw into ROMMON to test with ATM. It seems that you would only be able to erase the entire disk0:
AS a thought, you could always try to tftp upload an empty file as asa841-k8.bin with a length of 0. This should effectively remove the 8.41 code. the ASA *should* try the 841 code, fail, then boot the next numerical bin file. (but I wouldn't bet the farm on that one). But might be worth a try.
AS a thought, you could always try to tftp upload an empty file as asa841-k8.bin with a length of 0. This should effectively remove the 8.41 code. the ASA *should* try the 841 code, fail, then boot the next numerical bin file. (but I wouldn't bet the farm on that one). But might be worth a try.
ASKER
you got me thinking I am use to working on the large cisco devices which have compact flash in them I am sure I have seen an internal card flash I might take out the cd card plug it into a pc that has a reader and remove off there does this sound right??????
Can't say, never tried that. I'd be curious to know if that would work for you...
ASKER
well guys I removed the CF card from the ASA and used a reader on a laptop to see the contents found the bin file in question and deleted the file,
I then reinstalled the CF card back into the ASA and power her on
ASA complained about not finding the bin file so searched for other available ones and thus booted up with the older file
From there on I was able to get connected via the ASDM and edit the boot bin file and ASDM software to use
In all it was a great learning exercise I was shocked at how crap cisco rommon prompt was at being abke to edit / delete files from thr compact flash card
It seemed all or nothing thanks for your help guys I was going to divide thr points between the two of you for giving me ideas to solve this problem
Keep up the good work
I then reinstalled the CF card back into the ASA and power her on
ASA complained about not finding the bin file so searched for other available ones and thus booted up with the older file
From there on I was able to get connected via the ASDM and edit the boot bin file and ASDM software to use
In all it was a great learning exercise I was shocked at how crap cisco rommon prompt was at being abke to edit / delete files from thr compact flash card
It seemed all or nothing thanks for your help guys I was going to divide thr points between the two of you for giving me ideas to solve this problem
Keep up the good work
ASKER
The experts put me on the right path on want I needed to do but how I did it was by another means
Great job. I'll have to add that solution to my own personal Wiki since I have never tried that before.
ASKER