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Help with Minidump Analysis

Posted on 2011-03-10
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Last Modified: 2012-05-11
Can someone help me analyse these minidump files?  This is an HP z200 which blue screens at random, but usually when the user unlocks the workstation.
Thanks
Mini011411-01.dmp
Mini011811-01.dmp
Mini022411-01.dmp
Mini022511-01.dmp
Mini090910-01.dmp
Mini101810-01.dmp
Mini120810-01.dmp
Mini122410-01.dmp
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Question by:CPUAffinity
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11 Comments
 
LVL 22

Accepted Solution

by:
Adam Leinss earned 2000 total points
ID: 35096201
5 of the dumps relate to NTFS.SYS and iaStor.sys, I would run a diagnostics check of the hard drive.  
0
 

Author Comment

by:CPUAffinity
ID: 35096671
Will do.
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Author Comment

by:CPUAffinity
ID: 35127658
Are there any programs you'd recommend running for the diag of the HDD?
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LVL 22

Expert Comment

by:Adam Leinss
ID: 35128162
It looks like there is a HP diag CD for the z200 here:

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=4100568&swItem=wk-86218-1&prodNameId=4100644&swEnvOID=4055&swLang=13&taskId=135&mode=4&idx=0

You should be able to burn the ISO and then boot from it.  One of the tests should be able to scan the hard drive for errors.
0
 

Author Comment

by:CPUAffinity
ID: 35132494
The diag will run overnight tonight.
0
 

Author Comment

by:CPUAffinity
ID: 35155617
When I checked the PC for the diag results, it had been restarted.  I'll rerun the test & let you know what I find.
0
 

Author Comment

by:CPUAffinity
ID: 35159439
Passed all tests - including RAM test.
0
 
LVL 22

Expert Comment

by:Adam Leinss
ID: 35159534
Hmm, you have me stumped.  Perhaps the other experts can offer some suggestions.
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Author Comment

by:CPUAffinity
ID: 35159649
Thanks for all your help.
0
 
LVL 22

Expert Comment

by:Adam Leinss
ID: 35165327
Did you find the solution?
0
 

Author Comment

by:CPUAffinity
ID: 35165338
Replaced the hard drive.
0

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