Solved

HP 2055dn extra paper tray problem

Posted on 2011-03-10
3
1,794 Views
Last Modified: 2012-05-11
Dear all,
I have bought a new P2055dn HP laser printer. Later I have bought a separate paper tray for this printer.
As explained in the instructions came with the paper tray, I have placed the whole printer over the new paper tray. There were already holes under the printer, to fit in a extra paper tray.
But the printer do not detect the extra tray. In the settings of printer, it only shows two trays, which are inbuilt in the printer, but it does not show the extra tray.
Do i need to install something for the extra tray?
Any kind of help will be appreciated.
Thanx a lo tin advace.
0
Comment
Question by:John_BAS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 250 total points
ID: 35099754
It should just recognize it unless either something is wrong with the new tray, or the interface connector on the bottom of the printer that plugs into it.
0
 
LVL 38

Assisted Solution

by:hdhondt
hdhondt earned 250 total points
ID: 35101775
When you say "In the settings of printer", can I assume you mean the settings in the driver?

In that case, you need to "install" the extra tray in the driver. Go to printer Printers & Faxes. Ricght-click the printer and select Properties. Now look under all the tabs. There should be one called something like "Device Settings" or "Printer Options". There you will need to add the tray, and the driver will then let you use it.

If, on the other hand, the printer itself fails to see the tray (i.e. it does not show up on the front panel display), then that probably means something is wrong with the tray, as rbarnhardt explained.
0
 

Author Closing Comment

by:John_BAS
ID: 35107803
Actually both solutions were helpful to fix the issue.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question