Solved

Global Address List problem: sorting method for German umlauts

Posted on 2011-03-10
4
902 Views
Last Modified: 2012-05-11
We have a problem with the sort order in the Global Address List:
German Umlauts (ö, ä, ü) are sorted like "o, a, u" (dictionary sort order) - but they should be sorted like "oe, ae, ue" (phone book sort order).

We use Exchange 2007 Transport Hubs and Mailbox Cluster, and Outlook 2007.
We do not use Cached Mode and Offline Address Book.

On the DCs, THs, mailbox servers and on the client, the Regional and Language format is German (Germany), and I have changed the sorting method from Dictionary to Phone Book (DIN).
 
In AD Users and Computers, the sort order is now correct (i.e. "phone book" like).

However, in the Exchange Management Console and in Outlook, the sort order is still wrong (i.e. "dictionary" like).

How do I change the sort order in the Outlook Address Book?
0
Comment
Question by:epolli
  • 2
4 Comments
 
LVL 74

Accepted Solution

by:
Glen Knight earned 500 total points
ID: 35095975
did you install Exchange with the regional and language format of German?

Can you create a new Address Book now that you have got those locals? Does this help?

In older versions of Exchange the Address Book was stamped with the locale at creation time, I am not sure if this is the case with Exchange 2007, I am trying to find some supporting documentation for this.
0
 

Author Comment

by:epolli
ID: 35096182
I just added a new Address Book, the sort order is still "wrong".
Sorry, no idea how Exchange was installed - it's German Exchange on English Windows on TH and MB.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 37436378
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question