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Global Address List problem: sorting method for German umlauts

Posted on 2011-03-10
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Last Modified: 2012-05-11
We have a problem with the sort order in the Global Address List:
German Umlauts (ö, ä, ü) are sorted like "o, a, u" (dictionary sort order) - but they should be sorted like "oe, ae, ue" (phone book sort order).

We use Exchange 2007 Transport Hubs and Mailbox Cluster, and Outlook 2007.
We do not use Cached Mode and Offline Address Book.

On the DCs, THs, mailbox servers and on the client, the Regional and Language format is German (Germany), and I have changed the sorting method from Dictionary to Phone Book (DIN).
 
In AD Users and Computers, the sort order is now correct (i.e. "phone book" like).

However, in the Exchange Management Console and in Outlook, the sort order is still wrong (i.e. "dictionary" like).

How do I change the sort order in the Outlook Address Book?
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Question by:epolli
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Glen Knight earned 2000 total points
ID: 35095975
did you install Exchange with the regional and language format of German?

Can you create a new Address Book now that you have got those locals? Does this help?

In older versions of Exchange the Address Book was stamped with the locale at creation time, I am not sure if this is the case with Exchange 2007, I am trying to find some supporting documentation for this.
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by:epolli
ID: 35096182
I just added a new Address Book, the sort order is still "wrong".
Sorry, no idea how Exchange was installed - it's German Exchange on English Windows on TH and MB.
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by:Glen Knight
ID: 37436378
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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