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One of our traders is using Yahoo messenger 10.  Wierd problem

Posted on 2011-03-10
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Last Modified: 2012-05-11
When he has multiple Yahoo chat sessions open he is unable to bring them back up from the task bar unless he maximizes the yahoo application and selects the conversation from the list.  The grouped taskbar windows won't respond to clicks.  I set the taskbar to NOT group similar buttons but he hates this as the buttons are to small when he has several of them open.  Any help is appreciated.

thanks
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Question by:LumbergsLackey
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5 Comments
 
LVL 16

Expert Comment

by:speshalyst
ID: 35096654
what is the configuration of the machine he works on ?  sounds like inadequate RAM ..

When this happens.. check the task manager to see if Yahoo Mgr.. is using Max CPU ..
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Author Comment

by:LumbergsLackey
ID: 35098845
Machine is Windows XP pro, 32bit, 2gb of RAM.  Checked and Yahoo isn't using the CPU at all.
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LVL 16

Expert Comment

by:speshalyst
ID: 35098896
How about Memory ? Is Yahoo eating it all up .. or is there another app thats hoggin the RAM

How is the virtual memory configures on that machine ?
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Author Comment

by:LumbergsLackey
ID: 35099021
Virtual memory is set to default.  As far as RAM being eaten up these are traders, they have 8 screens and have 100 apps open at once.  LOL

Since its impossible to get on their machines during trading hours I have to go with what the initial build spec was.  I didn't get a on site inspection.  All information was through call to the helpdesk.
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speshalyst earned 500 total points
ID: 35099285
i'd think it'd be a good idea to inspect this further while this happens.. and if possible rev up the physical RAM on one such problem box.. as a test measure ..
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