2008 Terminal Server Printing Issues
Posted on 2011-03-10
We are implementing a new 2008 terminal server (x64) and have a couple of remaining printing issues we were hoping to brainstorm with you all.
First, there are 2 laser printers that we cannot get our ticketing software to see:
HP Laserjet Professional M1212nf MFP
Essentially, it looks like the Terminal Server is not recognizing the drivers we have installed server-side and is therefore defaulting to the Easy Print method, which Our ticketing software is not compatible with (unfortunately!). We have verified that the drivers are correct & installed properly on the server. Also, other laser printers are working correctly within it.
Any ideas in getting the printers recognized so that easy print is not defaulted to? Unfortunately, we cannot simply install the printers as local printers on the server as multi-domain security permissions prohibit this.
Second, we have a couple of Practical Automation EXT Series ticket printers that we were able to get working in Terminal Server 2003 by ensuring that the "Advanced Printing Feature" checkbox was unchecked under the printers' properties. For some reason, the redirected printers in TS 2008 have this box checked and greyed out even though the printers client-side are unchecked. The result is that jobs error out...thoughts?
Any ideas or insight would be much appreciated. Thanks!