Inconsistent Folder content on mapped network drive

Posted on 2011-03-10
Medium Priority
Last Modified: 2012-06-22
Hi guys

I'm currently getting a number of complaints from users regarding inconsistency in the displayed contents of a mapped network drive.

The file server was in the local lan, and during that time, no issue arose.

We've recently moved the file server to a remote datacenter, and since we've received a number of complaints regarding the contents of the folders.
At one time the mapped drive might show only half the existing folders and next day (or afternoon) it will show the full content of the folder.

As far as permissions go, I've validated that all permissions are correct.
The drive is mapped using the full server name (i.e server.domain)
Also, the mapped drives are two of them (h: and l:), in which one is a direct mapping of a folder withthin the other (i.e. l: drive maps the \\server.domain\shared_folder and h: drive maps the \\server.domain\shared_folder\specific_folder )

The issue that comes to mind would be regarding the (now) remote location of the server. There's no serious latency as far as connection goes, although there are occasional packet drops (we're using a WIMAX connection).

Does anyone experienced a similar issue in the past? Any clues as to what might be causing this issue?

Question by:dsibfa
1 Comment
LVL 18

Accepted Solution

chuckyh earned 2000 total points
ID: 35097805
Could be an offline folders setting issue. If users set the folder to be available offline there could be differing content as seen by the users.

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