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Credential issue with drive mapped to Sharepoint 2010 folder

Posted on 2011-03-10
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Last Modified: 2012-05-11
I have a drive on my Win7 Pro 64-bit workstation that is mapped to a SharePoint 2010 folder (I am connected to the company LAN by VPN). When I click the drive link I am prompted for my SharePoint credentials. When I supply them they are rejected (the prompt dialog pops back up) and my account gets locked out immediately - on the first try (elsewhere we have 3 tries before being locked out). Our tech support is investigating, but after several days they have not found the cause. I have no problem accessing the same folder by browser - my credentials are accepted and I can go right in.
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Question by:dgmoore1
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Expert Comment

by:KoenVosters
ID: 35097901
Have you checked that the drive is mapped with the correct user credentials? As it might be that you are retrying 3 times behind the scenes and are only getting a login screen when the account is already locked out.
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Author Comment

by:dgmoore1
ID: 35099317
I just tried to remap to a new virtual drive letter and got locked out as soon as I put in my credentials, so I don't think anything else had been stored. LAN staff says everything is ok on the server, so they're sending a tech out to look at the workstation tomorrow.
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Accepted Solution

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dgmoore1 earned 0 total points
ID: 35461906
Turns out that Admin revoked all drive mapping permissions without telling anybody.
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Author Closing Comment

by:dgmoore1
ID: 35496483
Trivial answer - problem was caused by admin
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