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User Profile Error Messages - Cannot log into a 2k8 R2 server if the credentials are not cached.

Posted on 2011-03-10
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Last Modified: 2012-05-11
Hi,

I have a virtualized Exchange Server that has a broken user profile after a vmotion.
The system details of the server is:

Windows Server 2008 R2 - All Updates until December 22nd, 2010.
Exchange Server 2010 SP1 - Update Roll Up 2


Whenever you try to log on with a user that does have the credentials cached you get this error message:

“User Profile Service services failed the logon.”
“User profile cannot be loaded.”

Then the screen closes on it's own.

This are the events that are displayed that I beleive are in relation to this.


Event 1530, User Profile Service.

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.  

 DETAIL -
 2 user registry handles leaked from \Registry\User\S-1-5-21-3838903038-1827114872-594837797-12525:
Process 11484 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-3838903038-1827114872-594837797-12525
Process 924 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3838903038-1827114872-594837797-12525\Printers\DevModePerUser


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Event 1500, User Profile Service
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.

 DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.


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Event 1511, User Profile Service

Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.


Someone mentioned that I should try and copy the default user profile from an working server and see it that works.
Any ideas?
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Question by:Treadstone21
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Expert Comment

by:BillBondo
ID: 35099586
Rename the profile folder, remove the profile path in AD, log the user on to a new machine and set up all thats needed, log them off. undo your changes in AD and make a new profile folder. log them on a gain and let the new profile populate. Hope that helps
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Accepted Solution

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Treadstone21 earned 0 total points
ID: 35453837
I resolved this by forcing a replacement of the permissions on the "default user profile" folder using the same permissions that were there already. I also added the LOCAL SERVICE account before I forced the replacement.
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Author Closing Comment

by:Treadstone21
ID: 35481753
This resolved the issue.
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