Solved

Customer Database or CRM

Posted on 2011-03-10
9
365 Views
Last Modified: 2013-11-13
Hi! I'm looking for a web-based customer database or CRM solution with the following two features:

- Mailing list manager for electronic newsletters
- Ability to integrate with a bulk SMS service/gateway/API

They're really the only two features I need. I don't need anything like trouble tickets, bug tracking, sales projections, and all that stuff you often find in a CRM.

Open source is preferable, but will also consider commercial licensed solutions, possibly SaaS solutions also.

Anything but ASP would be good - e.g. PHP, Perl, Ruby ...

Thanks for your help.
0
Comment
Question by:Julian Matz
9 Comments
 
LVL 14

Assisted Solution

by:Scott Madeira
Scott Madeira earned 125 total points
ID: 35099050
Start with SugarCRM.  It is open source and written in PHP.
0
 
LVL 21

Author Comment

by:Julian Matz
ID: 35099515
I've looked at SugarCRM but it seemed like overkill. However, if you can confirm good e-mail marketing and bulk SMS features, I'll install it and give it a try.
0
 
LVL 25

Assisted Solution

by:lenamtl
lenamtl earned 375 total points
ID: 35108953
You can try vtiger
http://www.vtiger.com
0
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 21

Assisted Solution

by:Julian Matz
Julian Matz earned 0 total points
ID: 35316329
I wasn't gone on vTiger either. I need something a lot simpler. It looks like I might have to develop something myself. I couldn't find anything else either.
0
 
LVL 25

Accepted Solution

by:
lenamtl earned 375 total points
ID: 35319979
I have created a simple one using Expression Engine
http://expressionengine.com/

or you can create your own using a Framework like CodeIgniter
http://codeigniter.com/

or you can use a CMS like Joomla with a CRM extension.
http://extensions.joomla.org/extensions/clients-a-communities/crm

there is a lot of possibilities
0
 
LVL 25

Assisted Solution

by:lenamtl
lenamtl earned 375 total points
ID: 35369170
A good and simple CRM is Citrusdb and it is opensource
http://www.citrusdb.org/about.html

Requierements
http://www.citrusdb.org/requirements.html
0
 
LVL 21

Author Comment

by:Julian Matz
ID: 35722848
For reference, this one looks interesting also:
http://www.brightpearl.com/

It seems that you can simply disable the modules you don't need - e.g. support system, project management, etc.
0
 
LVL 21

Author Closing Comment

by:Julian Matz
ID: 35735926
Thanks for your help. I've started making my own CRM. It will be a plugin for Wordpress, and I'll integrate it with MailChimp and Clickatell.
0
 
LVL 9

Expert Comment

by:samiam41
ID: 36939960
julianmatz: i found this thread searching on EE for a similar solution and was curious what you finally used, what the results were and if you had any recommendations.  I need something very similar to yours and would gladly post this as a point-based question if you are willing to respond.

thanks in advance for your help!
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Although it can be difficult to imagine, someday your child will have a career of his or her own. He or she will likely start a family, buy a home and start having their own children. So, while being a kid is still extremely important, it’s also …
This article discusses how to create an extensible mechanism for linked drop downs.
The viewer will learn how to look for a specific file type in a local or remote server directory using PHP.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question