Tim Ordway
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SEP 11.05 install rolls back
Have a new Dell laptop with Windows 7 Pro 32 on a Domain. When I try to install SEP 11.05 from a setup.exe file created from SEP Manager the install will start and run for about 90 seconds and then roll back. Tried with 11.04 and 11.05. I do not have a Symantec install disk. Server is Server 2003. 4 other clients installed(all XP Pro). I also tried from the local admin account.
TIA Tim
TIA Tim
Alan Hardisty
Did the laptop have anti-virus installed previously (McAfee or similar) that you have uninstalled?
ASKER
I had to uninstall Trend Micro which was free for 30 days
Did you reboot after removing Trend before trying to install SEP?
ASKER
Yes, i always reboot after an uninstall
Can you locate and upload the SEP_INST.LOG in the user temp directory and upload it please.
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ASKER
I tried this install 3 or 4 times
SEP-INST.LOG
SEP-INST.LOG
Whoops, stepped on @alanhardisty there. Didn't see your comment while I was typing mine.
Not a problem - it happens! Good that we are on the same track :)
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ASKER
thanks for the input, I will give it a try in a day or 2 and post back
Tim
Tim
Are you admin of the SEP server or do you have a SEP server? If so, have you tried pushing from server while the laptop is on the domain?
ASKER
SEP is installed on the server, did a push installation, stated installed completely. Went to the laptop and nothing was installed.
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ASKER
no