Solved

Multiple Monitor Issue, business setting

Posted on 2011-03-10
6
593 Views
Last Modified: 2012-05-11
Multiple Monitor Issue, business setting.  Everyone in our office uses laptops (Dell T410) Windows 7 OS with a secondary monitor (Samsung B2240W).  In addition we have docking stations in each conference room with cables which are hardwired to televisions (Panasonic Plasma HDTV 55”) for client meetings.  Up until a few days ago all worked perfectly then out of the blue one colleague’s laptop would not connect to either of the TV’s.  You could see her desktop on her laptop but not the TV.  If you I right click on her desktop and select screen resolution it recognizes the TV but no matter what setting I use (primary/clone/extend) it won’t show on the TV.  I tried in all of the conference rooms with the same result.  However, when I redock her laptop back at her desk, both her laptop display and monitor display work.  I have 5 other colleagues and none of them are having this issue.
0
Comment
Question by:mltardif
  • 4
6 Comments
 
LVL 2

Expert Comment

by:ratstud
ID: 35098766
try the Fn+F8 key combination on that laptop with the TV connected... otherwise check if there is a seperate profiles set up for docked vs. undocked --- control panel --> system --> hardware tab --> hardware profiles.

otherwise reinstall video card driver.
0
 

Author Comment

by:mltardif
ID: 35098936
Fn + F8 only brought up track point and touch pad settings, tried Fn + F7 and it borught up the options to extend/clone etc... but when I select clone, nothing shows on the tv.
0
 
LVL 9

Expert Comment

by:discgman
ID: 35099059
Are you able to take the docking station from her desk to the conf room and plug in a tv and test to see if the docking is an issue?
0
Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

 

Author Comment

by:mltardif
ID: 35099071
Yes but not until tomorrow, I'll try that & see & post my results.  Thanks!
0
 

Accepted Solution

by:
mltardif earned 0 total points
ID: 35137705
Just an FYI for everyone that tried to help.  I figured out the problem.  I had to lower the refresh rate in the display settings.  Once I did that everything worked again.
0
 

Author Closing Comment

by:mltardif
ID: 35174507
I figured it out on my own.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Command prompt flashing when starting PC 16 74
tv error in depth 11 78
Need help deciding on a monitor 2 21
Cannot Change Local DNS 9 44
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question