Solved

Multiple Monitor Issue, business setting

Posted on 2011-03-10
6
595 Views
Last Modified: 2012-05-11
Multiple Monitor Issue, business setting.  Everyone in our office uses laptops (Dell T410) Windows 7 OS with a secondary monitor (Samsung B2240W).  In addition we have docking stations in each conference room with cables which are hardwired to televisions (Panasonic Plasma HDTV 55”) for client meetings.  Up until a few days ago all worked perfectly then out of the blue one colleague’s laptop would not connect to either of the TV’s.  You could see her desktop on her laptop but not the TV.  If you I right click on her desktop and select screen resolution it recognizes the TV but no matter what setting I use (primary/clone/extend) it won’t show on the TV.  I tried in all of the conference rooms with the same result.  However, when I redock her laptop back at her desk, both her laptop display and monitor display work.  I have 5 other colleagues and none of them are having this issue.
0
Comment
Question by:mltardif
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
6 Comments
 
LVL 2

Expert Comment

by:ratstud
ID: 35098766
try the Fn+F8 key combination on that laptop with the TV connected... otherwise check if there is a seperate profiles set up for docked vs. undocked --- control panel --> system --> hardware tab --> hardware profiles.

otherwise reinstall video card driver.
0
 

Author Comment

by:mltardif
ID: 35098936
Fn + F8 only brought up track point and touch pad settings, tried Fn + F7 and it borught up the options to extend/clone etc... but when I select clone, nothing shows on the tv.
0
 
LVL 9

Expert Comment

by:discgman
ID: 35099059
Are you able to take the docking station from her desk to the conf room and plug in a tv and test to see if the docking is an issue?
0
Forrester Webinar: xMatters Delivers 261% ROI

Guest speaker Dean Davison, Forrester Principal Consultant, explains how a Fortune 500 communication company using xMatters found these results: Achieved a 261% ROI, Experienced $753,280 in net present value benefits over 3 years and Reduced MTTR by 91% for tier 1 incidents.

 

Author Comment

by:mltardif
ID: 35099071
Yes but not until tomorrow, I'll try that & see & post my results.  Thanks!
0
 

Accepted Solution

by:
mltardif earned 0 total points
ID: 35137705
Just an FYI for everyone that tried to help.  I figured out the problem.  I had to lower the refresh rate in the display settings.  Once I did that everything worked again.
0
 

Author Closing Comment

by:mltardif
ID: 35174507
I figured it out on my own.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Network project to be used with MAC --? 2 51
Video Display issue 5 34
using interface in TLB 3 29
Windows7 without Drivers fresh install 19 42
Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question