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How can a Novell client scan a document directly to folder on Novell Server (Netware 6.5SP6)?

We purchased a Canon IR Advance C7055 and want Novell clients to scan directly to  the Novell File Server (Netware 6.5SP6).  CIFS is configured with SMB Signatures, Optional; however, error report indicates to Check Server.
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folly15
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folly15
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1 Solution
 
PsiCopCommented:
The client PC to which the scanner is attached - does it have Novell Client32 loaded? If not, how is it accessing the NetWare server?
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folly15IT Applications CoordinatorAuthor Commented:
The scanner is not attached to any PC so Client 32 isn't loaded.  It's TCP/IP installed.  Windows Server 2003 users scan directly to folder using SMB without a problem.  We need to scan to Novell server without Client 32 which is what I thought CIFS was for.  Not sure I have the configuration correct.
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PsiCopCommented:
Ah, OK. You need to explain details like that.

Yes, the CIFS support in NetWare v6.5 and later is intended to provide SMB-based file services to clients.

Assuming you have it set up correctly, I suspect there's a problem with the authentication credentials being used by the scanner.

Try logging in from a PC using the authentication credentials. If you can't login at all, and you know the credentials are correct, then I'd look at your CIFS configuration. If you can login, but aren't able to write to the target directory, then I'd look at filesystem permissions.

If you can login from a PC and write to the proper location, then I suspect that the scanner is looking for some aspect of SMB that the NetWare CIFS is not providing.
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BudDurlandCommented:
For our Konica and Kyocera copiers, we configured FTP on the server, and set up the scan functions to use FTP.  Worked flawlessly.
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folly15IT Applications CoordinatorAuthor Commented:
Can't login at all from workstation without Novell Client even though credentials are correct.    If Novell Client is running, login works fine. What could be wrong with the CIFS configuration?  FTP is an option we'll explore. I appreciate the help on this.
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BudDurlandCommented:
I didn't play much with CIFS.  I do seem to recall that have a "simple password" configured was a sticking point, was was making sure to specify all your user contexts (OU's) when configuring CIFS.
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PsiCopCommented:
The fact you can't login over CIFS suggests that something is indeed wrong with your CIFS configuration. I'd be willing to bet that if whatever it is was fixed, then you'd be able to use the scanner like you originally wanted to.

Using FTP, if that is an option, is perfectly acceptably, assuming the NetWare server is not accessible from the Internet. Remember that FTP passes credentials in the clear (not that SMB is a whole lot better). That may or may not make a difference to your environment.

As to what, specifically, is wrong with your CIFS configuration, I've no idea. It's been years since I played with the CIFS functionality, and I never implemented it on an enterprise basis. Does it require Bindery Emulation support? I can't recall offhand, but the more I think about it, the less likely I think that CIFS depends on Bindery Emulation.
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PsiCopCommented:
Looks like BudDurland has current knowledge of CIFS, so try what he suggested (frankly, I'd completely forgotten about simple password until he mentioned it).
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folly15IT Applications CoordinatorAuthor Commented:
As far as I know CIFS doesn't depend on Bindery Emulation.  Simple password may be an answer and I will try it.  I definitely think it's the CIFS configuration but can't figure out exactly what.
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folly15IT Applications CoordinatorAuthor Commented:
Thanks for all the suggestions.  Simple password did the trick!  Before we could even see the CIFS server with a local authentication we needed to assign a simple password to the user.  From there, scanning directly to a share on a Novell file server became possible.
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