A document was created in Word 2003. In Word 2007, the user edited the document to make it read only, allowing only particular sections to be edited. She did this through the Protect Document feature. She selected the areas she wanted others to be able to edit and then selected those users and started the enforcement. She chose a password for this.
She went in and out of the document several times to verify everything was working and it was.
But today when she tried to make further changes and needed to stop the enforcment, she was notified that the password she'd entered was incorrect.
I was able to open the document in Word 2003 and used Script Editor to remove the enforcement, but I wasn't able to see what password had been used to protect the document. The user is convinced that the password was somehow changed and is leery of using this feature in future.
It would be nice if I could somehow identify what password had been used. The one that appeared in script editor was just a seemingly randomly generated number. But lacking that, I'd be happy if I can offer an explanation to the user of what might have gone wrong with the document.
I know it's certainly possible that she changed the password and simply forgot that she had or even did it accidentally - but I find that very unlikely.
Any ideas what might have happened?