Michael Houser
asked on
Acronis Snap Deploy 3 BSOD 0x0000007E
I have Acronis Snap Deploy 3
I have deployed an image I created on a DC510SSF to a HP 500B MT. both machines have dissimilar hardware.
The problem is I am gettin the Blue Screen of Death 0x0000007E (0XC0000005, 0XBA2BF936, 0XBA4C320C, 0XBA4C2F08). I have started in safe mode and installed all the drivers that are missing. But still getting the same error.
Thanks,
I have deployed an image I created on a DC510SSF to a HP 500B MT. both machines have dissimilar hardware.
The problem is I am gettin the Blue Screen of Death 0x0000007E (0XC0000005, 0XBA2BF936, 0XBA4C320C, 0XBA4C2F08). I have started in safe mode and installed all the drivers that are missing. But still getting the same error.
Thanks,
ASKER
They are both Intel CPU's
I have just tried the disable intelppm
I am now thinking it might be something with the SATA drive but I am not sure
I have just tried the disable intelppm
I am now thinking it might be something with the SATA drive but I am not sure
I don't think it wouldn't be a problem with SATA if it starts in safe mode.
It would more likely be a driver without a device than the other way around.
Check the Device Manager for drivers for devices from the old system and remove them. Especially for the display adapter and networking.
It would more likely be a driver without a device than the other way around.
Check the Device Manager for drivers for devices from the old system and remove them. Especially for the display adapter and networking.
ASKER
How would I check what is new and what is old?
In the Device Manager, use the View menu and select Show hidden devices.
When you expand let's say the Display Adapter, if there is more than one then the old ones should be grayed.
When you expand let's say the Display Adapter, if there is more than one then the old ones should be grayed.
ASKER
I didn't see anything that was grayed out
ASKER
On the display adapter. There was only one listed
ASKER
The Hp 500B Thinks it is a HP 510SSF
Can you post a minidump from one of the crashes? They should be in C:\WINDOWS\Minidump.
ASKER
I will do this tomorrow
Thanks for the help
Thanks for the help
ASKER
I was not able to fin that file. When I did a search for.dmp files on the machine all I see is a user.dmp file
Are they enabled? Open the System icon in the Control Panel. Select the Advanced tab. Then the Startup and Recovery Select button. In the drop down under Write debugging info select the Small memory dump.
Also make a note of the location the minidump will be written.
Also make a note of the location the minidump will be written.
ASKER
Have you checked the system logs for error entries at the time of the BSOD?
Click Start then Run and enter this command Eventvwr.msc
Click Start then Run and enter this command Eventvwr.msc
ASKER
I will do that now
Whn it is done should I upload these files?
Whn it is done should I upload these files?
If you find anything, just click on the Copy to Clipboard button and paste it in your reply.
ASKER
Log Name: J:\today.evt
Source: Service Control Manager
Date: 3/11/2011 3:50:25 AM
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ACCOUNTING510SS
Description:
The following boot-start or system-start driver(s) failed to load:
AFD
ClntMgmt
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSP
SRTSPX
SYMTDI
Tcpip
WPS
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" />
<EventID Qualifiers="49152">7026</E ventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2011-03-11T09: 50:25.0000 00000Z" />
<EventRecordID>17221</Even tRecordID>
<Channel>J:\today.evt</Cha nnel>
<Computer>ACCOUNTING510SS< /Computer>
<Security />
</System>
<EventData>
<Data>
AFD
ClntMgmt
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSP
SRTSPX
SYMTDI
Tcpip
WPS</Data>
</EventData>
</Event>
DETAIL TAB
Log Name: J:\today.evt
Source: Service Control Manager
Date: 3/11/2011 3:50:25 AM
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ACCOUNTING510SS
Description:
The following boot-start or system-start driver(s) failed to load:
AFD
ClntMgmt
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSP
SRTSPX
SYMTDI
Tcpip
WPS
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" />
<EventID Qualifiers="49152">7026</E ventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2011-03-11T09: 50:25.0000 00000Z" />
<EventRecordID>17221</Even tRecordID>
<Channel>J:\today.evt</Cha nnel>
<Computer>ACCOUNTING510SS< /Computer>
<Security />
</System>
<EventData>
<Data>
AFD
ClntMgmt
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSP
SRTSPX
SYMTDI
Tcpip
WPS</Data>
</EventData>
</Event>
Source: Service Control Manager
Date: 3/11/2011 3:50:25 AM
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ACCOUNTING510SS
Description:
The following boot-start or system-start driver(s) failed to load:
AFD
ClntMgmt
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSP
SRTSPX
SYMTDI
Tcpip
WPS
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" />
<EventID Qualifiers="49152">7026</E
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2011-03-11T09:
<EventRecordID>17221</Even
<Channel>J:\today.evt</Cha
<Computer>ACCOUNTING510SS<
<Security />
</System>
<EventData>
<Data>
AFD
ClntMgmt
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSP
SRTSPX
SYMTDI
Tcpip
WPS</Data>
</EventData>
</Event>
DETAIL TAB
Log Name: J:\today.evt
Source: Service Control Manager
Date: 3/11/2011 3:50:25 AM
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ACCOUNTING510SS
Description:
The following boot-start or system-start driver(s) failed to load:
AFD
ClntMgmt
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSP
SRTSPX
SYMTDI
Tcpip
WPS
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" />
<EventID Qualifiers="49152">7026</E
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2011-03-11T09:
<EventRecordID>17221</Even
<Channel>J:\today.evt</Cha
<Computer>ACCOUNTING510SS<
<Security />
</System>
<EventData>
<Data>
AFD
ClntMgmt
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSP
SRTSPX
SYMTDI
Tcpip
WPS</Data>
</EventData>
</Event>
I was talking about the system logs in the event viewer.
The image you are using is messed up somehow. I am not familiar with Acronis Snap Deploy 3. When I image a system I just clone the drive with Acronis True Image so I'm afraid I can't even tell you where you went wrong.
I just got a call and have to run out for a couple of hours and I will check back then.
The image you are using is messed up somehow. I am not familiar with Acronis Snap Deploy 3. When I image a system I just clone the drive with Acronis True Image so I'm afraid I can't even tell you where you went wrong.
I just got a call and have to run out for a couple of hours and I will check back then.
ASKER
Ok. Thanks. I ran accross this in the sys log
Error 3/11/2011 3:45:41 AM DCOM 10005 None
Error 3/11/2011 3:45:41 AM DCOM 10005 None
You need to use Universal Restore to achieve this.
http://www.acronis.com/enterprise/products/snapdeploy/features.html
http://www.acronis.com/enterprise/products/snapdeploy/features.html
ASKER
I have Universal Restore
That error is not the problem.
Was this computer working before you imaged the drive?
Was this computer working before you imaged the drive?
ASKER
Yes
ASKER CERTIFIED SOLUTION
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If that's the case then you have to disable the intelppm.sys driver.
Start in safe mode and open regedit then browse to
HKEY_LOCAL_MACHINE\SYSTEM\
In the right pane, right-click the Start entry, and then click Modify.
In the Value data box, change the 1 to 4, and then click OK.