Get a message that says "The archives required to make an SSL connection are not available. Please contact your MetaFrame administrator" when launching Citrix applications
I get a message that says "The archives required to make an SSL connection are not available. Please contact your MetaFrame administrator" whenever I try to launch a Citrix application (see the screenshots).
What do I need to do to fix this issue so that I will be able to run Citrix applications?
The operating system is Mac OS X v. 10.6.6
I have tried to follow the instructions located at the http://support.citrix.com/article/CTX451210#prodrelated website, but it looks like these instructions only apply to Mac Internet Explorer, not to Mac Safari.
Please let me know if any further information is needed.
Citrix-error.png
Citrix-full-screen.png
What do I need to do to fix this issue so that I will be able to run Citrix applications?
The operating system is Mac OS X v. 10.6.6
I have tried to follow the instructions located at the http://support.citrix.com/article/CTX451210#prodrelated website, but it looks like these instructions only apply to Mac Internet Explorer, not to Mac Safari.
Please let me know if any further information is needed.
Citrix-error.png
Citrix-full-screen.png
ASKER CERTIFIED SOLUTION
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ASKER
I have been told that these are the steps to follow:
Go into Web Interface mgmt
Click on the site
Click on Client Deployment
Select Client for Java
click, IIRC, settings
make sure SSL/TLS is select if you are using SSL.
OK out of everything
__________________________
My question is: in Citrix 4.5, how do I go into Web Interface mgmt?
Go into Web Interface mgmt
Click on the site
Click on Client Deployment
Select Client for Java
click, IIRC, settings
make sure SSL/TLS is select if you are using SSL.
OK out of everything
__________________________
My question is: in Citrix 4.5, how do I go into Web Interface mgmt?
SOLUTION
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ASKER
Resolved the issue by installing Mozilla Firefox and uninstalling Safari.
Now the only Internet browser on the Mac laptop is Mozilla.
Mozilla is able to launch these Citrix applications without any problems.
Now the only Internet browser on the Mac laptop is Mozilla.
Mozilla is able to launch these Citrix applications without any problems.
ASKER