gpchicago08
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Changing the autodiscover web address in Exchange 2007
We've recently updated to Microsoft Office 2010 from Office 2003. We noticed that after the upgrade we're no longer able to access the Out of Office assistant from within outlook.
Upon some research we've found that this is related to having an incorrect autodiscovery address inside of Exchange 2007.
The record that Exchange has is "mail.company.com". We have found if we make a DNS entry for mail.company.com and point it to the exchange server's IP address we're able to work around this, but our users get prompted about the certificate having a different name than Mail.company.com.
The workaround only works for users onsite, not for users that use outlook anywhere.
OWA is unaffected.
What we'd like to do is change "mail.company.com" to "webmail.company.com".
Is there a simple command that we can run to do this? or do we need to delete the autodiscovery information and start it over from scratch to accomplish this change?
Upon some research we've found that this is related to having an incorrect autodiscovery address inside of Exchange 2007.
The record that Exchange has is "mail.company.com". We have found if we make a DNS entry for mail.company.com and point it to the exchange server's IP address we're able to work around this, but our users get prompted about the certificate having a different name than Mail.company.com.
The workaround only works for users onsite, not for users that use outlook anywhere.
OWA is unaffected.
What we'd like to do is change "mail.company.com" to "webmail.company.com".
Is there a simple command that we can run to do this? or do we need to delete the autodiscovery information and start it over from scratch to accomplish this change?
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hope the comment answers ur quries :)
ASKER
Thank you very much worked like a charm.
Have you created an Autodiscover A record in DNS (in your Domains DNS Control Panel) that points to the IP address of your server?
Do you have the following names included in your SSL Certificate:
mail.domain.com
autodiscover.domain.com
internalservername.interna
internalservername