Vmware View 4.5 Connection Drop
I've set up a View 4.5 connection manager RDP and PCoIP allowed. Over LAN everything works fine, over WAN (branch office) i've got error "connection to remote computer ended" if I use PCoIP, if I use RDP i can access to my VD desktop fine.
the link between the branch offfice and Main office is a dedicated 4mg link.
Any advice is much appreciated
the link between the branch offfice and Main office is a dedicated 4mg link.
Any advice is much appreciated
Danny McDaniel
Did you look at Troubleshooting frequent PCoIP disconnects in a VMware View environment (http://kb.vmware.com/kb/1030697)
ASKER
the link article reffering to PCOIP steps troubleshooting not RDP.
basically our pool for branch users is RDP and we have dropp out issue also we cannot change to PCOIP protocol because of "connection to remote computer ended" problem.
1. so my problem here is why i get drop out issue over RDP
2. why i cannot user PCOIP to see if we get better result with this protocol
Note: apart from VDI traffic, we do have replication traffic on the link, we use replication for DR purposes, so one single link VDI and replication traffix merged.
I dont know if other througput is causing the first problem or not
the users at branch office are using Thinclient which support PCOIP
basically our pool for branch users is RDP and we have dropp out issue also we cannot change to PCOIP protocol because of "connection to remote computer ended" problem.
1. so my problem here is why i get drop out issue over RDP
2. why i cannot user PCOIP to see if we get better result with this protocol
Note: apart from VDI traffic, we do have replication traffic on the link, we use replication for DR purposes, so one single link VDI and replication traffix merged.
I dont know if other througput is causing the first problem or not
the users at branch office are using Thinclient which support PCOIP
http://vmware.com/files/pdf/view_wan_reference_architecture.pdf describes how to manage and optimize WAN connections for View use. I would focus in on latency and monitor the connection load as users connect with the client
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Has PCoIP worked at all, or is this a new implementation?
ASKER
Hi,
I monitores the link over the weekend, apart fraom replication usage, i do have 3 MG free to user for VDI traffic. so at this stage link utilization is not the case i suppose.
i have updated the ThinClient Firmware and Windows OS, the PCOIP is working fine on Local brach perfectly but not over WAN link.
The link between the remote and Datacentre is 4 MG dedicated with no Firewall access list.
RDP drom occasionally and also i cannot use PCOIP for the pool i have assigned for remote branch users
I monitores the link over the weekend, apart fraom replication usage, i do have 3 MG free to user for VDI traffic. so at this stage link utilization is not the case i suppose.
i have updated the ThinClient Firmware and Windows OS, the PCOIP is working fine on Local brach perfectly but not over WAN link.
The link between the remote and Datacentre is 4 MG dedicated with no Firewall access list.
RDP drom occasionally and also i cannot use PCOIP for the pool i have assigned for remote branch users
When do the errors occur? Can you estasblish a session using PCoIP? If you can establish a session, does it drop during the session?
What clients are you using?
What are the ping latency times between Client and Virtual Machine?
What clients are you using?
What are the ping latency times between Client and Virtual Machine?
ASKER
When i change to PCOIP the users at remote office get "The connection to remote computer ended" error message, i cannot establish PCOIP session from remote client
The client using HP T5545
Ping latecny time is 90ms average
The client using HP T5545
Ping latecny time is 90ms average
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I tried other solution, but i got good adviced from experts