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SBS 2008 email report. wrong counts

Posted on 2011-03-10
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Last Modified: 2012-06-27
The daily report I received from SBS 2008 is running Exchange 2007 and over count the number of sent and receive email.  After I log in to the server and access the user email account by OWA the number of sent and receive email are different.
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Question by:armando41
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Expert Comment

by:DiamondMan
ID: 35107588
I think that the report you mention is showing you the number of messages sent and received since the last report.  NOT the total number of messages in your inbox or sent items folder.

My Daily report from SBSMonAcct@mydomain.com shows me that the status of my mailboxes.

The WEEKLY Detailed report shows me the message traffic in the past week.

If this does not answer your question please can you post the email subject and sender for the daily report you receive.

Thanks
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Author Comment

by:armando41
ID: 35133801
Hi DiamondMan,

I know th report show the number of messages from a previous day or week (depends how you set up the report),,
on my case for example,,
on the report shows one user sent 15 emails the day before,, but the user assures he only sent 4 or 5,, and when I log in to the exchange and access his account through OWA i can verify what he said is correct.
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Accepted Solution

by:
armando41 earned 0 total points
ID: 35186629
Using the get-messagetrackinglog in Exchange shell console you can realize in detail all actions per user account like failed mails, spam or out of office emails for example, which are considered in the SBS 2008 report.  So if the user says he only sent 4 email the day before and in the report shows there 20 sent emails is because there are other sent emails done by the system.
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Author Comment

by:armando41
ID: 35186643
is ok
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Author Closing Comment

by:armando41
ID: 35221370
Use TechNet information to provide this answer as well.
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