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MS Outlook 2007 IMAP issue

Posted on 2011-03-11
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Last Modified: 2012-05-11
Greetings,

I am using Microsoft Outlook 2007 to connect to my Surgemail email account via IMAP connection.

I have noticed that when I select an email in the Sent Items folder (on the email server), it seems that Outlook will download that email right away, including the attachments. I have not even opened the mail at this point, just highlighted it. So if I select an email with a large size, the application will freeze, while downloading the email in the background (I checked using Windows Task Manager that my pc is indeed downloading a file at that time).

But this does not happen with my other IMAP folders. Outlook will not download the email and all its attachments unless I open the mail and download the files. I find that this issue only happens on my Sent Items folder.

Kindly help me how I can prevent Outlook from automatically downloading email attachments when selecting them from the Sent Items folder.

Thank you in advance.
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Question by:ocamporuss
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Accepted Solution

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villeah earned 1000 total points
ID: 35107286
Hello,

Have you tried to change send/receive settings from Tools --> Options --> Email Options --> Send or receive --> Select account (or all accounts) and press edit.

There you can configure how Outlook handles download operations by email folder.
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Assisted Solution

by:ocamporuss
ocamporuss earned 0 total points
ID: 35126819
Hi villeah,

Thank you for your input. I have checked and settings are default (Download headers for subscribed folders) so i have not changed anything. But after a few software and PC restarts, it seems that it is behaving a lot better now.
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Author Closing Comment

by:ocamporuss
ID: 35170544
The solution given was relevant to the issue and indeed has direct relation to the problem. Unfortunately the settings already used are correct and the issue seems to have been resolved by multiple restarts of the software and the machine.
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