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ocamporuss

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MS Outlook 2007 IMAP issue

Greetings,

I am using Microsoft Outlook 2007 to connect to my Surgemail email account via IMAP connection.

I have noticed that when I select an email in the Sent Items folder (on the email server), it seems that Outlook will download that email right away, including the attachments. I have not even opened the mail at this point, just highlighted it. So if I select an email with a large size, the application will freeze, while downloading the email in the background (I checked using Windows Task Manager that my pc is indeed downloading a file at that time).

But this does not happen with my other IMAP folders. Outlook will not download the email and all its attachments unless I open the mail and download the files. I find that this issue only happens on my Sent Items folder.

Kindly help me how I can prevent Outlook from automatically downloading email attachments when selecting them from the Sent Items folder.

Thank you in advance.
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villeah

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ocamporuss

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The solution given was relevant to the issue and indeed has direct relation to the problem. Unfortunately the settings already used are correct and the issue seems to have been resolved by multiple restarts of the software and the machine.