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Windows photo viewer cant display the picture because memory may be low - Windows 7

Posted on 2011-03-11
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Last Modified: 2012-05-11
When i try to load a .jpg or any image format windows photo viewer says it cant open the picture as there may not be enough memory? i'm running win 7 ultimate 64-bit with 4gb of RAM. Not even 1GB was being used at the time. I'm sure its something to do with monitor colour profiles?
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Question by:TheAnalyst29
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Expert Comment

by:Sikhumbuzo Ntsada
ID: 35107507
Clear your temp internet files, it should work after-wards, and clear your browsing history.
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Expert Comment

by:michko
ID: 35109180
CCleaner www.ccleaner.com
Does a better job than the built in windows file cleaning.  also has a gentle registry cleaner.  

and skip using windows photo viewer.  go with Irfanview, www.irfanview.com also free.

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TheAnalyst29 earned 0 total points
ID: 35110425
Neither of you are correct, but thanks anyway though.
Sorry, but if MS provides free photo viewing software with win7...I'm gonna want to use it lol

The fix seems to be loading a standard colour profle in advanced display options. After i swapped to a standard RGB profile instead of the ones my monitors came with (NEC and Hyundai), ICC profile file i think, windows then opened the .jpg .gif or whatever wihout issues. weird how the profiles just stopped working. When i installed windows 7 ultimate 64-bit the two profiles for my monitors were installed automatically and the viewer worked for a couple of images then just stopped and Photo Viewer gave the error i posted.  Grrrrrrrr!! lol

I LOVE and HATE Microsoft!!
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Assisted Solution

by:michko
michko earned 200 total points
ID: 35110514
I won't try to convince you - other than that saying that just because MS includes the program, doesn't mean it is the best available - and irfanview is free also.

try a system restore to a date prior to when the problem began:
http://windows.microsoft.com/en-US/windows7/products/features/system-restore

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Author Comment

by:TheAnalyst29
ID: 35130885
Any other ideas from anyone else?
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Author Closing Comment

by:TheAnalyst29
ID: 35356835
No one else advised it could ahve been anything else, so the ICC profile was to blame.
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