Outlook 2007 and CRM pop-up error

Hi all,

I'm getting the following error:
" A microsoft dynamics crm window was unable to open, and may have been blocked by a pop-up blocker. please add this microsoft dynamics crm server to the list of sites your pop-up blocker allows to open new windows:"

I have disabled the blocker in IE, added the site as well as IP to the trusted zone, made sure IE is the default browser, do not have any 3rd party blockers, and still no resolution.

Your help is appreciated.
NielmarAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

lucifer82Commented:
Try adding the  CRM site to the intranet (assuming that it's your internal CRM website)
0
NielmarAuthor Commented:
I tried your suggestion but I'm afraid it didn't work.
0
lucifer82Commented:
Ok you may want to try disabling protected mode

http://support.microsoft.com/kb/970632

0
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

lucifer82Commented:
sorry I meant enable protected mode by installing IE8

however I have found case that it worked if you disabled it also

http://groups.google.com/group/microsoft.public.crm/browse_thread/thread/a41460eb45f504a2/8d3a148d57d1c716?lnk=raot&pli=1
0
NielmarAuthor Commented:
Here's the (odd) resolution to my problem:

Despite IE being the default browser I set Firefox as default.  This fixed the issue but to test I changed back to IE and it continued to work.

I hope this helps others.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
NielmarAuthor Commented:
It was the only thing that solved the issue.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.