Solved

Outlook 2007 and CRM pop-up error

Posted on 2011-03-11
6
907 Views
Last Modified: 2012-05-11
Hi all,

I'm getting the following error:
" A microsoft dynamics crm window was unable to open, and may have been blocked by a pop-up blocker. please add this microsoft dynamics crm server to the list of sites your pop-up blocker allows to open new windows:"

I have disabled the blocker in IE, added the site as well as IP to the trusted zone, made sure IE is the default browser, do not have any 3rd party blockers, and still no resolution.

Your help is appreciated.
0
Comment
Question by:Nielmar
  • 3
  • 3
6 Comments
 
LVL 7

Expert Comment

by:lucifer82
Comment Utility
Try adding the  CRM site to the intranet (assuming that it's your internal CRM website)
0
 

Author Comment

by:Nielmar
Comment Utility
I tried your suggestion but I'm afraid it didn't work.
0
 
LVL 7

Expert Comment

by:lucifer82
Comment Utility
Ok you may want to try disabling protected mode

http://support.microsoft.com/kb/970632

0
What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

 
LVL 7

Expert Comment

by:lucifer82
Comment Utility
sorry I meant enable protected mode by installing IE8

however I have found case that it worked if you disabled it also

http://groups.google.com/group/microsoft.public.crm/browse_thread/thread/a41460eb45f504a2/8d3a148d57d1c716?lnk=raot&pli=1
0
 

Accepted Solution

by:
Nielmar earned 0 total points
Comment Utility
Here's the (odd) resolution to my problem:

Despite IE being the default browser I set Firefox as default.  This fixed the issue but to test I changed back to IE and it continued to work.

I hope this helps others.
0
 

Author Closing Comment

by:Nielmar
Comment Utility
It was the only thing that solved the issue.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now