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'Send as' not working against exchange 2003

Posted on 2011-03-11
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Last Modified: 2012-05-11
I have a location where we have setup two mailbox's on one pc, the user needs to be able to send and receive "as" the 2nd mailbox.

I have followed the steps outlined here:
"http://www.msexchange.org/tutorials/Sending-As.html"

Starting out I created the new mailbox and AD account on the mail server, set it up just like the 1st mailbox at the location. Its in the same mail OU and a member of all the same groups.

I then logged on at my local workstation as the new account and ran outlook, tested sending and receiving the verify the mailbox is setup.

The issue we ran into is that when we add it in using 'open these additional mailboxes' in exchange we can see the mail coming in just fine and reply to the mail (tho it sends from the 1st email account)
If we enable the "from" option and send from the 2nd account it returns a message like this:
__________________________________________________________
Your message did not reach some or all of the intended recipients.

      Subject:      test
      Sent:      3/11/2011 6:06 AM

The following recipient(s) cannot be reached:

      USER on 3/11/2011 6:06 AM
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            MSEXCH:MSExchangeIS:/DC=com/DC=DOMAIN:MAILSERVER
__________________________________________________________

Just like in the guide, I have given full rights to the 1st mailbox account via the security tab and waited over 24hrs twice. I came in this morning and restarted the Information Store service.

I also gave my own AD account full rights to it and tried it on my local box with the same result
My AD account is also an Enterprise and Exchange Admin and verified to be able to 'Send as' other accounts.

I am using outlook 2007 and the User is using outlook 2003.

Thanks in Advance.


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Question by:ptuttle1319
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Expert Comment

by:Casey Herman
ID: 35109866
Did you try giving that user full rights to the mailbox?

http://www.petri.co.il/grant_full_mailbox_rights_on_exchange_2000_2003.htm
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Author Comment

by:ptuttle1319
ID: 35110060
Yes sorry forgot to mention, both my account and the users account have full rights to the mailbox.
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Accepted Solution

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ptuttle1319 earned 0 total points
ID: 35111647
I got it figured out, I was typing out the email address and it was not resolving the name. Typed in the user name instead and it worked. Now that they have sent from it using the user name they can start typing either in and it auto fills.
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Author Closing Comment

by:ptuttle1319
ID: 35829953
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