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no connection to bes agent

Posted on 2011-03-11
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Last Modified: 2012-05-11
old BESX install removed from  server 2003 running 5.0.1 running fine.  Changed other server on the domain to new 2008 and exchange 2010 machines.

Download BESX 5.0.2 and fresh install of everything no old sql or anything. initially could not login once install completed. i the  ran a sql script to creat a user called admin and password blackberry on the BAS.  this worked ok and can now login.

Detected phone ok and added user but cannot sync to phone.

get error: {user} RPC command failed - no connection to BES agent

also from eventvwr :

{username changed } MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed, MailboxDN=/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user, ServerDN=/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=NTSERVER02/cn=Microsoft Private MDB


any help please
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Question by:sifenwick
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Accepted Solution

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RobMobility earned 2000 total points
ID: 35108173
Hi,

Have you assigned the BES Admin permissions to the Exchange 2010 server as per RIM documentation?

I believe on 2010 you have to change a client throttling feature as well?

Regards,


RobMobility.
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Author Comment

by:sifenwick
ID: 35108422
what is the client throttling?
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Author Comment

by:sifenwick
ID: 35109369
done all item in exchange 2010 config guide now.
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