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  • Status: Solved
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A coupole users can see files but not folders on one network drive

log in script rums fine but on a few users they are unable to see any folders on the T drive.  The T drive has rights to Everyone and these particular users are in group everyone.  The other mapped networkk drives work fine.  The T drive worked fine for years and still works for most users.  I tried deleting and recreating user to no availe.  When I access the drive thru network neighborhood still cannot see folders.  When i log in to a problem users pc as admin on both network and local machine I still cannot see folders.  
Makes me think it is machine specific?
Any ideas? I'm sinking here
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johnohare
Asked:
johnohare
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1 Solution
 
ks_adminCommented:
Have you checked the machine to make sure that Computer Browser, Net Logon, Workstation, Server, and Routing & Remote Access services are all running?

Beyond that it may be a permissions issue.

ks_admin
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johnohareAuthor Commented:
Yes, all sevises running, permissions are full access to "everyone" for this drive.  Its just 4 out of 100 users that have this problem.  Thank you for advice
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deroodeCommented:
You say that this problem is on a few machines. If another user logs in to such a machine, does he/she experience the same problem?

Maybe your Novell client installation has become corrupt. You could try to remove and reinstall the client. You could reimage the machine.

Are your users local administrator on their own machine or just restricted users? If they are local admin, the machines are probably infected with malware and should be reinstalled.
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johnohareAuthor Commented:
Yes, even if I log in as admin on network and local the same symtom.  I have reinstalled the novel client to no avail.  All users are admins on their local machines.

Strange its just one network drive
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BudDurlandCommented:
Does the folder in question have any IRF's defined, or have access explictly banned for other groups?   Are there any devices (USB drives, CD's etc) that have taken over the "T:" drive?  Is the TWEAKUI utility installed?  That has the abilityto hide folders
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BWaringCommented:
If the admin user you are logging in with on the problem machine is the same you use on another machine, and it works on that other machines, then it's specific to the workstation. Uninstall the NetWare client, and reinstall the latest version.
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johnohareAuthor Commented:
Thank you, But I have tried that many times.  Im thinking virus
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johnohareAuthor Commented:
We use Office Trend, I have tried mallware bytes.
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BWaringCommented:
Did you uninstall the client first or just reinstall over the existing? You should uninstall and make sure the registry is clean of all references to the client, then reinstall.

Malware has been mentioned a few times above and is always a possibility.
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deroodeCommented:
If your users are local admin on their machines you can be pretty sure that you have malware that cannot be found. If you want to be in control of your workstations your users should not be admin's.

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johnohareAuthor Commented:
yes, unfortunately so much of our software demands they be admins.  Bummer.
Ill give you the points if you can reccomend a malware freebie product besides malwarevbytes.org
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BWaringCommented:
One I use a lot in conjuction to MalwareBytes is Spybot - http://security.kolla.de

Put it in advanced mode...
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BWaringCommented:
There is also Ad-Aware: www.lavasoft.com

Whichever you use, make sure you update it first...

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johnohareAuthor Commented:
I dont see ad aware free version anywhere.

I did not solve my problem escept by resorting to reimaging these usres.
In my search I did find a cool tool called combofix.  did not fix my problem but did fix stuff office trend missed.
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BWaringCommented:
This is the free version: http://www.lavasoft.com/products/ad_aware_free.php

I usually use MalWareBytes first, then Spybot (advanced mode)....

When you reimaged, they do work now then?
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johnohareAuthor Commented:
I just couldnt find the total solution or source of my problem
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