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dual monitors and second monitor not showing

Posted on 2011-03-11
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Last Modified: 2013-11-08
I have a t410S from Lenovo and when I try to use a second monitor so that I have 2 monitors and my laptop is not one of them. I cloase the laptop and it sees the one monitor but not the other. I have all the correct drivers as Lenovo has remoted into the box. They seem to think this is a limitation of XP on their new laptops. I used a Display Port to single - link DVI and it works fine. I am not sure why KLenovo cannot get it to work without the workaround?
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Question by:millerdog
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7 Comments
 
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discgman earned 500 total points
ID: 35110604
What I have seen and researched, its a known issue with this model. Supposedly the engineers at lenovo were working on this issue. That was like 6 months ago. I dont know if there is a fix yet, still looking around. The work around is disabling the onboard display port and using to external monitors. Ill keep looking and see if I can find anymore information for you.
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Expert Comment

by:discgman
ID: 35110765
Sorry I misread the part where you said it works with dvi. You said you spoke with Lenovo tech support, did they install the newest drivers for you? Or did they say you had the latest updates? Did they say its a known issue and do they have a fix for the issue?
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Author Comment

by:millerdog
ID: 35110970
I believe it is still an issue. I downloaded the MIGR drivers they said I need and they could not get it to work either. lenovo finally said they thik it is a limitation on this model with XP and tyat if I was using windows 7 it would be fine. I have a problem with that because the 6ft. USB VGA external multi monitor video adaptoer by StarTech company works fine. This is my workaround until I really find out why. I was told to place it in discrete mode in the bios and reboot then load the driver and see. I will let you know as I am about to try this.
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Expert Comment

by:discgman
ID: 35111019
I did see where even in Windows 7, users were having this issue. Keep that in mind if you do decide to take their advise in upgrading. In my experience configuring the newest laptops (dell, HP and IBM) most of the hardware is specifically made for the Windows 7 o/s. They are still providing windows xp as an option, but I think their are limitations on the driver support. I just stopped reimaging all the new laptops to install our windows xp with volume licenses. We are now a windows 7 shop this time forward. I know I just contradicted myself. LOL!
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Author Comment

by:millerdog
ID: 35111247
This is pretty much what Lenovo says as well. I am starting to think this is the case. I have the correct drivers and this is a newly imaged laptop. All other newerr series from Lenovo work fine. It seems to be just the 410S series.
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Assisted Solution

by:discgman
discgman earned 500 total points
ID: 35111568
The imaging is actually easier with Windows 7 and the volume licensing can be changed from a retail version you receive from lenovo pretty easily. Let me know if you have any other questions.
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Author Closing Comment

by:millerdog
ID: 35111914
It seems this is still an issue with XP. I have used a different USB adapter to use for a workaround and the adapter is called USB VGA External Multi Monitor Video adapter. It also allows you to add a third monitor. Thanks for all the help.
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