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Remove auto acknowledgement reply email message from Outlook 2003 with no send capability

Posted on 2011-03-11
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Last Modified: 2012-05-11
I have an unresolved problem in setting up my Outlook 2003 account to operate away from home (Cogeco.ca, Kingston, ON).  I have not been able to modify successfully the outgoing.verizon.net setting (password not available).  No advice from my previous post on this matter was successful in resolving the problem.  Since I will return home by the end of March 2011, I can live with the inconvenience of using a work-around via my Hotmail account to send emails.  This works, except when I inadvertently agreed to acknowledge receipt of a given email, as requested by the sender.  I now get the "sending email" window perpetually each time I open MS Outlook 2003.  I cannot locate where this receipt email is stored so as to delete it!  It does not appear in the Send folder.  Please advise me how to eliminate this receipt email, so as to be rid of this annoying window in the Outlook display.  Appreciatively, Bruce
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Question by:R_Bruce_Morris
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8 Comments
 

Author Comment

by:R_Bruce_Morris
ID: 35113107
By way of clarification, I am in Florida, renting a unit serviced by Verizon DSL.  The pop-up window is the "Enter network password" request for outgoing.verizon.net, because I have been unable to resolve the username and password from the unit owner.  I simply need to be advised of the location for storage of the "acknowledgement of receipt" email message, since it does not appear in the Send folder in my MS Outlook 2003 program.  Thanks, in advance, Bruce
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LVL 48

Expert Comment

by:Jackie Man
ID: 35115025
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LVL 48

Expert Comment

by:Jackie Man
ID: 35115575
The alternative is to delete the given email which require you to acknowledge receipt -> Close and restart Outlook 2003.
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Author Comment

by:R_Bruce_Morris
ID: 35115963
Hi jackieman: Thanks for your responses.  As for the second one, I have already tried deleting the given email that requested the acknowledgement and re-started Oiutlook 2003 - with no resolution of causing the "enter network pasword" to disappear.  What is the nature of the download which you have suggested?  I prefer to know this before I dowload and execute the program. Appreciatively, Bruce
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LVL 48

Expert Comment

by:Jackie Man
ID: 35115984
I have not tried it myself, but the download is from microsoft and should be safe.

The golden rule is to quite Outlook 2003 and make sure that outlook.exe is not in the process list; backup the Outlook.pst file before trying to run MDBVU32.exe afterwards.

After running MDBVU32.exe, open Outlook 2003 again to see whether the problem is gone.

If there is any problem, you can still restore the Outlook.pst file from the backup.
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LVL 48

Accepted Solution

by:
Jackie Man earned 2000 total points
ID: 35116268
For Windows Vista, the default location of outlook.pst is as follows:-

C:\Users\[user name]\AppData\Local\Microsoft\Outlook
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Author Closing Comment

by:R_Bruce_Morris
ID: 35124975
Thanks, my frustration level has now been reduced substantially with this resolution! Appreciatively, Bruce
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LVL 48

Expert Comment

by:Jackie Man
ID: 35125002
Glad to know that you have solved the problems. Cheers!
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