cnmec
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MS Exchange, Outlook 2010, getting Delivery Failed message for User no longer employed or on server anywhere
We have had this user removed from exchange and AD for awhile now, I've checked all groups on AD and on Exchange server and don't see her anywhere, but when a certain user sends a meeting request or email, she occasionally gets the following bounceback:
Delivery has failed to these recipients or distribution lists:
"User Name"
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
When i click on the user name, i see the following:
IMCEAEX-_O=CNMEC_OU=First+ 20administ rative+20g roup_cn=Re cipients_c n=CNM+5F"U serFirstNa me"@cnmec. org
Any help on this is appreciated, i've looked local on the computer at the address books and everywhere on the servers i can think of.
We have a Domain controller and a backup Domain Controller and an Exchange server running Exchange 2007. Client is Outlook 2010.
When this user left quite a number of years back, about 8 years ago i think, her user account was deleted from all servers for some reason, so not sure how to remove the reference to her whereever it is located.
Thanks in advance.
Jason Hand
Delivery has failed to these recipients or distribution lists:
"User Name"
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
When i click on the user name, i see the following:
IMCEAEX-_O=CNMEC_OU=First+
Any help on this is appreciated, i've looked local on the computer at the address books and everywhere on the servers i can think of.
We have a Domain controller and a backup Domain Controller and an Exchange server running Exchange 2007. Client is Outlook 2010.
When this user left quite a number of years back, about 8 years ago i think, her user account was deleted from all servers for some reason, so not sure how to remove the reference to her whereever it is located.
Thanks in advance.
Jason Hand
Was that user listed as a delegate for anyone else's mailbox?
One easy way to find out if the user or e-mail address is still in Active Directory somewhere:
Go to a command prompt and run the following command:
ldifde -f c:\temp\ad.txt
This exports the entire active directory to a text file. You can then use your favorite text editor to search for the address in question. If you find it, you can look at the context to figure out where it is.
If it is not there, then I would suggest revisiting the address books. Search the user profile for *.oab. Close Outlook, delete the .oab files, then re-open Outlook and click Tools -> Send/Receive -> Download Address Book to get a new copy.
One easy way to find out if the user or e-mail address is still in Active Directory somewhere:
Go to a command prompt and run the following command:
ldifde -f c:\temp\ad.txt
This exports the entire active directory to a text file. You can then use your favorite text editor to search for the address in question. If you find it, you can look at the context to figure out where it is.
If it is not there, then I would suggest revisiting the address books. Search the user profile for *.oab. Close Outlook, delete the .oab files, then re-open Outlook and click Tools -> Send/Receive -> Download Address Book to get a new copy.
ASKER
i've checked delegates and can't find any reference to her, i checked that ad.txt file, no reference there either in AD, any other ideas? thanks
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Another possibility is the Contacts folder, in case the user that is experiencing this problem made her own DL in her local Contacts.
ASKER
actually had to replace user's pc so hope that was it, thanks
Good luck. Thanks for the points.
I've seen it before. We had to run Outlook.exe /Cleanrules (Or maybe /cleanreminders?) on the person's machine that the old employee was a delegate on.