Your user profile was not loaded correctly

Hi,

We have a dell laptop (vista), it has 1 user (the administrator), and we keep getting the error
Your user profile was not loaded correctly.

We have tried changing the registry at

local machine\software....profile list

to rename the old profile and restore the .bak
but we are still getting the message, does anyone have any suggestions
junebrownAsked:
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Randy DownsOWNERCommented:
try creating a 2nd administrator user account and if that profile works you can move to that one.
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FayazCommented:
Cleanup your desktop and move all files to some folder in C:/ D:/
Perform a check disk
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junebrownAuthor Commented:
also how do you perform a check disc
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junebrownAuthor Commented:
how do you create a 2nd admin account
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junebrownAuthor Commented:
now got a 2nd admin account loaded, just need to know about
how to run check desc
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Randy DownsOWNERCommented:
Windows Explorer - right click drive - Tools - Error Checking. It won't run until you reboot. You may be able to delete the old profile.
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junebrownAuthor Commented:
now running check disc. I will get back to the 2 of you once it has finished.

thanks for the help so far.
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Randy DownsOWNERCommented:
Windows Explorer - right click drive - Properties - Tools - Error Checking
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junebrownAuthor Commented:
thank you for your help
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