We're about to put quota on our Lotus Notes mail so I did some testing first. One thing that I found out is when someone exceeded the Quota they cannot send out an email but able to receive emails which is fine with me. The problem is once the user deleted enough emails and clean up the Trash, unless I compact their database with 'Compact -B', that mail file is still recognized as exceeding the quota.
I just imagine that there will be a lot of users calling me asking their mail file to be compacted and I don't want that. Is there a good solution for this? I know Exchange will recognize the size reduction but I'm not sure my Domino works this way.