cshore12
asked on
Unable to connect to network drives
My local machine (Win XP, SP3) is normally connected to a number of network drives at work. I loaded speed booster software yesterday, and now I'm unable to access any of the network drives. When I try to map to them, I get messages such as: 'Configuration information could not be read from the domain controller' or 'The network path could not be found'.
The latest entry in my Event Viewer is:
Windows cannot process Group Policy for the computer or user because it can't access the computer account or query for computer account information. Group Policy processing for the computer or user failed and will continue to fail until this error is resolved.
This error is usually caused by a missing or corrupt computer account in the domain.
I've read some background info on this problem; one of the solutions is to unload and reload the domain controller. Unfortunately, most of the explanations are Greek to me, and I don't want to experiment and make a bad situation worse. A more simplistic, step-by-step explanation would be greatly appreciated.
The latest entry in my Event Viewer is:
Windows cannot process Group Policy for the computer or user because it can't access the computer account or query for computer account information. Group Policy processing for the computer or user failed and will continue to fail until this error is resolved.
This error is usually caused by a missing or corrupt computer account in the domain.
I've read some background info on this problem; one of the solutions is to unload and reload the domain controller. Unfortunately, most of the explanations are Greek to me, and I don't want to experiment and make a bad situation worse. A more simplistic, step-by-step explanation would be greatly appreciated.
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try rejoin the computer to domain with out removal..if that dosent work remove the software..
If everything was working fine before the speed booster software, just remove it and see if it works. There might be some problem caused with its installation/configuration
(1) Make sure your DNS is working OK and it resolves your PC name and reverse record too.
(2) Take your PC in domain again.
(2) Take your PC in domain again.
ASKER
I would prefer not to restore the system to a previous time. Also, I have removed the speed booster software, and still having the same issues.
Thanks for your input, but again I need more detailed feedback than what you're providing. The DNS looks OK, but I'm not sure if I tested it adequately. When I tried to connect to the domain, I got the message that access was denied. Here's some of the messages I'm getting from the Event Viewer:
"The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 60 minutes. NtpClient has no source of accurate time." (in reality, the Windows Time service is running).
" The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{24FF4FDC-1D9F-4195-8C79-0
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool."
With regard to the second -- MS recommneds that I try to restore permissions for the DCOM server by adjusting a setting in HKEY_CLASSES_ROOT. When I go to the registry, I find that HKCR, HKCU, and HKLM have been wiped clean!
At this point I'm going to the manufacturer to see what they suggest.
Thanks for your input, but again I need more detailed feedback than what you're providing. The DNS looks OK, but I'm not sure if I tested it adequately. When I tried to connect to the domain, I got the message that access was denied. Here's some of the messages I'm getting from the Event Viewer:
"The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 60 minutes. NtpClient has no source of accurate time." (in reality, the Windows Time service is running).
" The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{24FF4FDC-1D9F-4195-8C79-0
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool."
With regard to the second -- MS recommneds that I try to restore permissions for the DCOM server by adjusting a setting in HKEY_CLASSES_ROOT. When I go to the registry, I find that HKCR, HKCU, and HKLM have been wiped clean!
At this point I'm going to the manufacturer to see what they suggest.
ASKER
Yes, system restoration was the best alternative. I was pleasantly surprised to see that file that I had saved during the intermittent period were preserved after the restore.
all the best