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"The search request was unable to connect to the Search Service." (NOT a repeat problem)

Posted on 2011-03-11
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Last Modified: 2012-05-11
I have seen this problem all over the Internet and here, and few of the solutions fit my problem, and none of the ones which I have found do fit, work.

I have SharePoint WSS 3.0 and have installed Search Server Express 2008.  After much work I have been able to get a Crawl working on my site (it involved a certificate).  So, crawling works, it writes to the database, etc.

What doesn't work is the search box on my page.  I didn't do anything to "upgrade" the search box on my page and don't know if I need to.  I have little experience with page design in SharePoint (as a programmer I usually don't absorb solutions which don't involve writing code).

No matter what I have tried, I still get "The search request was unable to connect to the Search Service."

Does this ring a bell for anyone?

Thanks!
-Geoff
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Question by:GeoffHarper
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Expert Comment

by:psv1973
ID: 35126981
Do you have any errors being logged. Can you have a look through your event logs, SharePoint logs ( 14/LOGS).

I always like using this tool:

http://archive.msdn.microsoft.com/ULSViewer

Please start the tool, and open the ULs logs ( in the File menu) then reproduce the problem....

Alternatively can you post the logs here?
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Expert Comment

by:pcsmitpra
ID: 35127010
Lanuch Search Server Express 2008 and try to make the search wth in software , It should work. Locate the URL its using for search results. Please make sure Sharepoint is mapped to same URL for the Search service.
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Author Comment

by:GeoffHarper
ID: 35127813
@pcsmitpra:

Are you suggesting I re-install Search Server Express?  I have tried that and it did not change anything.

@psv1973:

I have used ULSViewer to troubleshoot before, but I'm not used to looking at the logs yet.  I'll be looking at them now.  I have attached a copy of the logfile I created by pulling up the SharePoint site (which is an https:// site) and executing a search from the search box (around 8:19 am or so in the log).  I get "The search request was unable to connect to the Search Service."

The indexing of the site seems to be working OK.  I've got crawl rules that seem to work.

In addition, I've attached an MS Word doc containing an error which I cannot seem to remedy no matter what I do.

Thanks!
-Geoff

ULSTRACE.csv
CheckServicesEnabled.doc
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Accepted Solution

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GeoffHarper earned 0 total points
ID: 35130598
Ok,  I finally got it working.  After every combination that I could think of for users and permissions, it came down to flicking a switch.  Maybe it's because I'm a programmer, but I don't find the Central Administration intuitive AT ALL.  There are SO many things that can be wrong - it's just a major convoluted mess as far as I'm concerned.

The "switch" I flicked was Central Administration -> Application Management -> Manage Web application features -> Office Server Site Search (Activate button).

Thanks for everyone's help, though.

-Geoff
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Author Closing Comment

by:GeoffHarper
ID: 35170932
I found what was apparently the issue (or AN issue if not THE issue).
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