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NDR after deleting contact from Active Directory

Posted on 2011-03-11
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Last Modified: 2012-05-11
I have an internal user account that sends back an NDR when an email is sent from anyone internally or externally. The user account used to have all of its emails forwarded to a contact in Active Directory. This contact was set up with an external email address so when an email was addressed to the AD account it would forward to the external email of the contact. The contact had the same as the AD user account. The forwarding was disabled and the contact was deleted. Now we are getting NDR’s when we send to the user. What should I do to resolve this? The contents of the NDR are below:

Reporting-MTA: dns;webmail.domain.com

Final-Recipient:
Action: failed
Status: 5.1.1
X-Display-Name: xxxxx xxxxx





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Question by:knada242
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Alan Hardisty earned 500 total points
ID: 35113608
Is there a server-side rule enabled for the user that might be forwarding mail to another account somewhere that no longer exists and thus would generate the NDR?

If the forwarding to a contact has been removed, that's about the only logical explanation I can think of at the moment!
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by:knada242
ID: 35113638
That was it!

Thank you!
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by:Alan Hardisty
ID: 35113642
: ) - Great news - thanks for the points.

Alan
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