Kanishka2
asked on
Hitsachi external harddrive doesnt work
I have bought a hitachi external harddrive in london .I came to india and here i am unable to connect the drive .it has one usb cable and one power cable.it is externally powered harddrive. After giving power to it externally it is to be connected to pc via usb cable .after that the hardrive starts to working with a light glowing in the base. i have bought uk to india three pin converter for power suply.do i need to buy another power supply in india .
ASKER
thanks for the reply .
i tried it and i was unable to start it.it didnt show up in the cisk management.
actually the model number for my device is Ls-1000 -emea os00062.
i have a power supply when i got it from uk.but it doesnt work now
i tried it and i was unable to start it.it didnt show up in the cisk management.
actually the model number for my device is Ls-1000 -emea os00062.
i have a power supply when i got it from uk.but it doesnt work now
Send it back to seller. Yor drive is defective.
ASKER
it was working in uk .i flew back to india .and now i lost its data cable. i bought another data cable in india.after which it doesnt work
ASKER
My query is ,is there any different voltage standard in india and uk?
ASKER
Is there any way to recover data?
What is the voltage standard in India?
Try to get another cable. Your new cable could be bad then if it worked before.
Try to get another cable. Your new cable could be bad then if it worked before.
ASKER CERTIFIED SOLUTION
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According to http://users.telenet.be/worldstandards/electricity.htm#voltage_table, both the UK and India use 230V / 50 Hz.
When you apply power and USB to the drive, listen carefully to it. Hold it up to your ear if you have to. Do you hear any clicking sounds? If so, the internal drive is probably bad.
When you apply power and USB to the drive, listen carefully to it. Hold it up to your ear if you have to. Do you hear any clicking sounds? If so, the internal drive is probably bad.
ASKER
Sorry for late reply . there is no clicking sound in hdd . Opening a hhd casing seems like a doable thing .
thanks for confirmation on voltage .
Dear noxcho ,i did try with different cables .it didnt work .
thanks for all .
I will come back to you soon.
thanks for confirmation on voltage .
Dear noxcho ,i did try with different cables .it didnt work .
thanks for all .
I will come back to you soon.
ASKER
well i used that drive in uk and suddenly it started working . i dont know why it was not working in indiaa
Really strange. Maybe luck of power.
ASKER
thanks for the power supply specification comment i couldnt award points as i had given too few points.
In other cases you do not need it.
When you connect the drive to PC then go to Windows Disk Management does it show there your drive?