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Menu Bar is missing in Outlook 2003

Posted on 2011-03-12
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Last Modified: 2012-05-11
Up until a little whie ago the menu bar was available and now it is missing.  this is the bar that has the File, Edit, View, etc.  I have tried to locate it and nothing works.  I tried CTRL + V and nothing works.  Any ideas?
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Question by:Beaucairej
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Expert Comment

by:Acosta Technology Services
ID: 35116134
Close outlook;

delete the following file: outcdm.dat

From this directory:  C:\Documents and Settings\"user"\Application Data\Microsoft\Outlook

Restart Outlook
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Author Comment

by:Beaucairej
ID: 35116140
operationnos:  I did a search for outcdm.dat and could not find it on the problem machine or on a non problem one.  So that did not work.  
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Expert Comment

by:Acosta Technology Services
ID: 35116150
Please browse to the location from my first post and look for it there.  Make sure to change the folder options to show hidden files.
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Expert Comment

by:Acosta Technology Services
ID: 35116185
Another thing you can check is pressing "ALT+V" to bring up the view menu, from there you can customize the toolbars and see if the "menu" bar is unselected.
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Author Comment

by:Beaucairej
ID: 35117328
I change the folder operations and did a search with the specific file - outcdm.dat and using wild cards still no file.  The location you specified in the 1st post is not there as it is a Windows 7 machine.  I did the ATL +V as well that did do anything either.  thanks for the help let me know if you have more suggestions.
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Acosta Technology Services earned 500 total points
ID: 35117443
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\

That is the location in the Windows 7 file structure.  I don't why the search function isn't finding the file, possibly because it isn't indexed.  Please check that location, if it is not there than you have a corrupt installation or corrupt profile.
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Author Comment

by:Beaucairej
ID: 35117666
I just located it and deleted the file and the menu bar is now there.  Thanks for your help.
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Author Closing Comment

by:Beaucairej
ID: 35117671
TOTALY AWESOME!!! Thanks for the help. resolved this fast.
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