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syssolutFlag for United States of America

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Laptop won't go into safe mode

I have a laptop running Windows XP Media Center.  I cleaned viruses and Malware out of it and it seems to run fine now.   The issue is it won't go into Safe Mode.   When I hit F8 and choose Safe Mode, it runs down the list of files then just sits there and never goes any further.  Any ideas?
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I don't have the cd for the laptop so I cannot run scf /scannow.   I tried the supersantispyware repair, that did not work. and it would not boot into safe mode without networking.  
I have to give back to customer, but that seems to be the only issue.  
Thanks for suggestions anyway
You can use an XP Pro CD with the same SP to run SFC.