Solved

Laptop won't go into safe mode

Posted on 2011-03-12
6
285 Views
Last Modified: 2012-08-13
I have a laptop running Windows XP Media Center.  I cleaned viruses and Malware out of it and it seems to run fine now.   The issue is it won't go into Safe Mode.   When I hit F8 and choose Safe Mode, it runs down the list of files then just sits there and never goes any further.  Any ideas?
0
Comment
Question by:syssolut
6 Comments
 
LVL 5

Assisted Solution

by:ewkelly
ewkelly earned 150 total points
ID: 35116315
Will it boot into command mode or safe mode without networking?
0
 
LVL 14

Accepted Solution

by:
btdownloads7 earned 175 total points
ID: 35116617
It sounds like whatever malware you had messed with the OS. There is one thing you can try -- download SuperAntispyware free version, go to Settings, and there should be a tab called "Repairs". Do pretty much all of them, including the one called something like "Repair SafeBoot Key". Then see if Safe Mode works.
0
 
LVL 32

Assisted Solution

by:willcomp
willcomp earned 175 total points
ID: 35116634
You may have a damaged or missing driver which is used in safe mode but not normal mode. Run SCF /scannow from the Run window to verify/replace system files.
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:syssolut
ID: 35118573
I don't have the cd for the laptop so I cannot run scf /scannow.   I tried the supersantispyware repair, that did not work. and it would not boot into safe mode without networking.  
I have to give back to customer, but that seems to be the only issue.  
0
 

Author Closing Comment

by:syssolut
ID: 35118594
Thanks for suggestions anyway
0
 
LVL 32

Expert Comment

by:willcomp
ID: 35118600
You can use an XP Pro CD with the same SP to run SFC.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now