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excess processes

Posted on 2011-03-12
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Last Modified: 2012-05-11
My Windows 7/64 computer spawns many instances of Chrome.exe (up to 30) until the computer ceases to function.  I cannot stop the processes in task manager.  It will also do this with acrobat reader and internet explorer.  It's just not stopping the process when I exit the program.
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Question by:rayajordan
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LVL 93

Expert Comment

by:John Hurst
ID: 35116480
I have iexplore plus one additional iexplore for each tab. It returns to one iexplore when I close Internet Explorer. I have Adobe Acrobat and no processes because it is currently not running. This is on Windows 7 Pro 64-bit.

So I suggest you check thorougly for malware. Also is iexplorer running? iexplorer is a virus.

Another thing to try is to open cmd.exe with Run as Adminstrator, and at the command prompt, run SFC /SCANNOW to see if any protected files need correcting. This may not run if you have viruses.

... Thinkpads_User
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Author Comment

by:rayajordan
ID: 35118310
Nothing on sfc /scannow.  Windows Defender runs clean.  No iexplorer running.  For a second there I thpought you were saying that iexploer.exe was a virus.  There are widely divergent opinions on that.

Thenks but try again please.
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Author Comment

by:rayajordan
ID: 35118315
excuse, that iexplore was a virus.
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LVL 93

Expert Comment

by:John Hurst
ID: 35118323
iexplore is not a virus. iexplorer is a virus.  It hides well because of the extra "r"

... Thinkpads_User
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LVL 12

Expert Comment

by:John Griffith
ID: 35119819
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Accepted Solution

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rayajordan earned 0 total points
ID: 35123047
I finally figured it out. It was Webroot Security Essentials.  How can I end this.  Someone send me this solution and I'll give you credit.
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LVL 93

Expert Comment

by:John Hurst
ID: 35123078
Webroot Security Essentials is anti virus software (I have not heard of it). Try uninstalling it and see if the number of processes returns to normal. If so, try installing the newest version again and see what happens. If the number of processes escalates again, you may need to contact webroot support.

.. Thinkpads_User
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LVL 93

Expert Comment

by:John Hurst
ID: 35123124
By the way, Webroot may be doing this because of a virus (back to the beginning here). Did you scan with Webroot and did it report anything? ... Thinkpads_User
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Author Comment

by:rayajordan
ID: 35484638
Please close this!
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Author Closing Comment

by:rayajordan
ID: 35503394
I was the one who came up with the solution.
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