[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Cisco 7960 sound bleeding through speaker

Posted on 2011-03-12
2
Medium Priority
?
598 Views
Last Modified: 2012-05-11
Greetings,

I have a UC500 using Cisco 7960 phones.  When someone is on the Headset, they can also hear the caller through the speaker (not too loud, but it can be heard).

Any ideas on how to fix this?

Thanks,

David
0
Comment
Question by:chikagoh
2 Comments
 
LVL 79

Accepted Solution

by:
lrmoore earned 500 total points
ID: 35119326
Cisco voice is my day job, and with literally thousands of handsets deployed, I've never heard of anyone with this particular issue. Is it just one phone, or multiple phones? Are the phones connected via POE connection or power brick? If more than one, are they the same type and same phone load? If multiple phones, it is all of them or do some work fine?
I would hesitate to jump to the conclusion that it is a hardware issue, but that's what it sounds like. Were the phones purchased new, or used? The 7960 has been around longer than the UC500. If more than one set has this issue, it would be unlikely that more than one would have the same issue, unless they are from the same batch. Check their serial numbers and mac addresses and see if they are really close in sequence.
0
 

Author Closing Comment

by:chikagoh
ID: 35434856
The problem went away on it's own.  Thanks for replying though.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: user_n
How Sip Phone (User Agent) works and communicates with sip servers 1.  There is a sip server and a sip registrar.  The sip server and sip registrar can be one server or two different servers. The sip registrar is the server on which it is record…
Hey there Heard about jingle, the add on for XMPP that enables point to point audio between two XMPP clients. No server config necessary. Actually quite a cool feature. However, how good is it if you can not use those voice capabilities to do a P…
Enter Foreign and Special Characters Enter characters you can't find on a keyboard using its ASCII code ... and learn how to make a handy reference for yourself using Excel ~ Use these codes in any Windows application! ... whether it is a Micr…
Get the source code for a fully functional Access application shell with several popular security features that Access VBA application developers desire, but find difficult or impossible to figure out how to code. You get the source code for managi…
Suggested Courses
Course of the Month9 days, 1 hour left to enroll

590 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question