Printer cutting off left side
Posted on 2011-03-12
I purchased a Brother MFC-J-6710-DW mutlifunction printer. So far I like it. However, I cannot resolve a problem when printing.
When printing a letter size document from Word, the left side of the document prints fine... right up to the edge of the page, if I select borderless printer..
However, if I try to print an evelope (Com-10) the the left 1/2 inch does not print. It cuts off my company logo for example.
I select Com-10 from the printer preferences for Com-10 page size. Still does not work correctly.
I have made sure the page setup is correct for #10 evelope in Word. I have tried both the manual feed slot and Tray 1. However, this behaviour persists.