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Install the Exchange 2010 SP1 Hotfixes for Windows Server 2008 R2

Posted on 2011-03-12
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Last Modified: 2012-05-11
I am installing Exchange 2010 on Windows Server 2008 R2 SP1 into an existing Exchange 2003 environment. One of the Prerequisites listed on technet is to install a fix for .NET 3.5 Listed Below. I have downloaded the "Windows6.1-KB982867-v2-x64", however when I run it it says that the Update is not Applicable to this Computer. It does this for many of the Prerequisites listed.

What could cause this and how do I get the correct Hotfixes?


Install the Exchange 2010 SP1 Hotfixes for Windows Server 2008 R2
The following hotfix is required for Windows Server 2008 R2 and must be installed after the operating system prerequisites have been installed:

Install the hotfix described in Knowledge Base article 982867, WCF services that are hosted by computers together with a NLB fail in .NET Framework 3.5 SP1. For more information, see these MSDN Code Gallery pages:

For additional background information, see KB982867 - WCF: Enable WebHeader settings on the RST/SCT.

For the available downloads, see KB982867 - WCF: Enable WebHeader settings on the RST/SCT.

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Question by:hpeet
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by:azmatshaikh
ID: 35118326
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by:hpeet
ID: 35118387
I was thinking it was something to do with the installation of .NET 3.5 sp1, but it is installed I enabled it in the features section of Server Manager. It will not let me uninstall to try to reinstall.

.NET 3.5 sp1 does not show up in the Programs and Features. But it does show under the installed features?

Any ideas
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Akhater earned 500 total points
ID: 35120217
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Expert Comment

by:kevinhsieh
ID: 35121850
My guess is that the prerequisite check hasn't been updated for Windows 2008 R2 SP1. Is it a hard block on the install?  If it is, you can do the install on a box without SP1, or wait until Microsoft has a fix.
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Expert Comment

by:kevinhsieh
ID: 35125735
I know that this has been closed, but did I miss something? I thought that the server already was Windows 2008 R2 SP1. "I am installing Exchange 2010 on Windows Server 2008 R2 SP1 into an existing Exchange 2003 environment."
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Author Comment

by:hpeet
ID: 35127549
Hello:

Yes the server already had 2008 R2 SP1, all the Hotfixes list in the Exchange 2010 prerequisites list failed with the same,  Update is not Applicable to this Computer, it gave that message since the Hotfixes are included in SP1.

I actually wiped the serve and installed 2008 R2 (no SP1) and the Hotfixes installed, then installed SP1. After installing SP1 if I tried the HotFix it gave the same message, Update is not Applicable to this Computer.

The prerequisites list for exchange must not have been updated for SP1.

Harold
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Expert Comment

by:kevinhsieh
ID: 35131164
It looks like you need to install Exchange 2010 SP1, which has been updated.
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Author Comment

by:hpeet
ID: 35131563
I installed Exchange 2010 then installed SP1 after to update it to SP1.
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