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Print spooler not started on 1 of two printers

Posted on 2011-03-12
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Last Modified: 2012-05-11
One of our computers has two printers. One connected locally and one connected via the network.  When I try to go to properties on the network printer is states the print spooler isn't running.  However, it is and I can access the other printer properties just fine.  The reason I found this out is that they were trying to print to the network printer and even though the print job acts like it printed, it doesn't.  How do I fix this?  It's critical because they need it tomorrow.
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Question by:J.R. Sitman
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Spike99 earned 500 total points
ID: 35119014
How are you connecting to it over the network? Is it a direct IP connection or do you connect to a printer shared off of a print server or someone else's computer?

If you're connecting to a shared network printer, there are 2 print spoolers involved:  the one on the remote server or PC hosting the printer, and the spooler on your PC.

Since you can view the properties of the printer connected directly to your PC, it's probably the print spooler on the remote PC or server that's having a problem.

I hope this helps,

Alicia
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Author Closing Comment

by:J.R. Sitman
ID: 35119275
Thanks.  It was the spooler on the pc hosting the printer.  I didn't think of that.
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by:Spike99
ID: 35122275
Excellent! Thanks for the points.
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