Print spooler not started on 1 of two printers

One of our computers has two printers. One connected locally and one connected via the network.  When I try to go to properties on the network printer is states the print spooler isn't running.  However, it is and I can access the other printer properties just fine.  The reason I found this out is that they were trying to print to the network printer and even though the print job acts like it printed, it doesn't.  How do I fix this?  It's critical because they need it tomorrow.
J.R. SitmanIT DirectorAsked:
Who is Participating?
 
Spike99Connect With a Mentor On-Site IT TechnicianCommented:
How are you connecting to it over the network? Is it a direct IP connection or do you connect to a printer shared off of a print server or someone else's computer?

If you're connecting to a shared network printer, there are 2 print spoolers involved:  the one on the remote server or PC hosting the printer, and the spooler on your PC.

Since you can view the properties of the printer connected directly to your PC, it's probably the print spooler on the remote PC or server that's having a problem.

I hope this helps,

Alicia
0
 
J.R. SitmanIT DirectorAuthor Commented:
Thanks.  It was the spooler on the pc hosting the printer.  I didn't think of that.
0
 
Spike99On-Site IT TechnicianCommented:
Excellent! Thanks for the points.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.