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Cannot figure out how to clear error message on printer

Posted on 2011-03-12
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Last Modified: 2012-05-11
I have an HP Laserjet 4000 that is showing an error code 13.20 Paper Jam Check Rear Door.   I have taken all the covers off the printer and blown it out with a can of air, I dont see any pieces of paper stuck anywhere.   I have removed the fuser to also make sure.   Any ideas how to clear this error message?
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Question by:syssolut
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ServiceDesk1 earned 2000 total points
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by:nobus
ID: 35120274
did you try a power reset?
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Author Closing Comment

by:syssolut
ID: 35201188
While looking at all the sensors, I found te piece of paper in the fuser.   Once I finally worked that out of the fuser, the error went away.   Thanks
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